Champion Windows and Home Exteriors of Grand Rapids
Champion Windows and Home Exteriors of Grand Rapids
There’s never been a better time to transform you home with Champion of Grand Rapids! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC
"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."
William G on April 2025
There’s never been a better time to transform you home with Champion of Grand Rapids! Think of us as a one-stop shop for everything you need to beautify your home’s exterior: windows, sunrooms, siding, roofing and doors. Only Champion offers the superior energy efficiency of Comfort 365 Windows, industry-leading limited lifetime guarantee, and award winning products made in the USA. For over 60 years, Champion has been manufacturing and installing quality windows, doors and sunrooms while creating a seamless experience for our customers. More than 9 out of 10 customers recommend Champion. Not only do Champion products enhance your curb appeal, but can also lower your energy bills, improve the comfort level of your home and reward you with a high return on your investment. Experience the difference Champion products can make for your home today! ENERGY STAR®, NSA, AAMA, Installation Experts, VSI, BBB, NFRC
"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."
William G on April 2025
