
CASTLES GENERAL SERVICES, LLC
CASTLES GENERAL SERVICES, LLC
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"I live in the Portland, OR area, but needed help with my 70 y/o SIL's leaking trailer roof, south of Traverse City, MI. She's had a hard life & her husband recently passed away making her life harder. While some businesses might not view this job as worthy enough of their time, Ian, at Castles General Services, was gracious and accommodating. He made a special trip at the end of his work day to make sure the job got done on the same day so my SIL wouldn't have to deal with the leak for an additional night. He also made sure to get the many weeks worth of built up snow and ice off her roof. Then he came back a couple days later to secure the rest of her roof so there would be no additional leaks. Because he was fitting us in at the end of his day, both he and his wife stayed in touch with me throughout the day, until he was there. He was so kind to my SIL and treated her with compassion when she started crying. It's nice to know we have someone to help, when we live faraway."
Tiffani T on February 2026
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"I live in the Portland, OR area, but needed help with my 70 y/o SIL's leaking trailer roof, south of Traverse City, MI. She's had a hard life & her husband recently passed away making her life harder. While some businesses might not view this job as worthy enough of their time, Ian, at Castles General Services, was gracious and accommodating. He made a special trip at the end of his work day to make sure the job got done on the same day so my SIL wouldn't have to deal with the leak for an additional night. He also made sure to get the many weeks worth of built up snow and ice off her roof. Then he came back a couple days later to secure the rest of her roof so there would be no additional leaks. Because he was fitting us in at the end of his day, both he and his wife stayed in touch with me throughout the day, until he was there. He was so kind to my SIL and treated her with compassion when she started crying. It's nice to know we have someone to help, when we live faraway."
Tiffani T on February 2026













