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"I just had my yearly service done by Ilianna (service technician); and, I received great service from her. She was polite, friendly, professional and thorough. I have requested her to service my furnace next year."

"Overall great experience from initial site visit/quote thru installation. Rudy and team were prompt and worked incredibly hard. Very happy with the unit and service."

"Very professional and quality service. I highly recommend their company for all AC and Hvac services. When it comes time to replace my furnace I will be using Air Masters as my #1 go to."

"I requested service online the night before and they called me around 9 a.m. the next morning to schedule the job for that same day (between 10-1). They then called about 15 minutes later and asked if they could show up early around 9:30). Great punctuality! The tech, Elliot, did a superb job. He explained everything to me in very thorough detail and checked and rechecked the system after every adjustment he made. My AC unit wasn't plugged into my furnace correctly and was only getting about half the volume of air needed. He fixed that as part of the maintenance cost. I needed a new air filter badly, and so I bought one from him. It was marked up 2-4x the cost of an equivalent one online. He also found a capacitor that was on the boundary of being within suitable voltage. He told me it would probably last another year if I was going to have maintenance again next year, but I had him go ahead and replace it for about $175. Maintenance fee was $199. All together a little shy of $500. It felt a little high, but he spent 3 hours at my house. I appreciate him taking his time on the job and being thorough."

"I had three estimates at our house for our conversion from a gas forced-air furnace to a heat pump/gas furnace installation.  I was most impressed by Evergreen's rep. Scott, as he was very helpful in explaining the technology and was the only one of the three to do a J load calculation on our home.  I also felt after the estimates were all given that Evergreen's was the best buy in terms of the product features vs. overall cost.   As I researched our installation I realized that my mother's all-electric home would be better served by a heat pump as well.  Again, Scott did the best job of all three estimators there as well.  

After the down payment of 50% of the cost the installation was set up within two weeks for both locations.  The work was done on time and efficiently.  My mother's job was done in a few hours, mine took a couple of days.  I'm happy to say that both units are performing perfectly, through both the colder weather of March and the warmer than usual days we've had in April.  

There were a couple of things that should be mentioned, not major issues but worth noting.  

The installation of our heat/pump and furnace did not meet City Code on the initial inspection as the condensation pump was placed on the floor.   City code required it to be 18 inches off the floor due to a potential for an explosion should there be a gas leak.  The correction was done within a few days, but I did have to schedule a city inspector on two different days.   The city inspector remarked that the installer 'should have known better'.  

On my mom's split heat pump the indoor blower unit began making a loud clanking noise one month into use.  Evergreen was quick to come out, mom called on Sunday morning and was able to have a crew come out the next day.  Apparently the installers had missed a mounting clip on the external cover of the indoor unit and over time the casing sagged enough that the rotating fans began to hit the inside of the case.  

Several weeks after our work was done I was called by the financial office asking me to pay the remaining 50% balance.  I pointed out that it had been paid on the day the work was done, but apparently the payment was not correctly registered as having been paid by their accounting office.  Fortunately I was able to point to my credit card statement indicating that the balance had been paid in full.  

Overall Evergreen did a professional job from start to finish and I have no hesitation in recommending them.  Given their expertise and experience I have no doubt that my equipment will continue to be well serviced going forward.  "

Family owned business with over 20 plus years experience. Heating & A/C -

"At every oil change they do a complete check of the vehicle and let me know about immediate and possible future issues with the vehicle. Unlike the oil change chain outlets their analysis is honest. They keep the whole place clean, the service bays included, At times when I have called or stopped in with immediate problem they either do the work at that time or find a time to work me in that or the next day.
My experience with them has been so good that my next car will be a Toyota so I can continue have them work on my cars. They also work on Volvo, BMW and Audi, but I don't want one of those.
Two things that would make it nicer.
1. Coffee for customers
2. Either a courtesy vehicle or ability to provide ride to and from when work to be performed will exceed couple of hours. 
 
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"Oh my goodness. First, they arrived with the wrong units. The installers had no idea. Further, the installers did not know how to install or operate the units (they were, granted, brand new residential units) which resulted in unintended damage to my ceiling which had to be repaired separately. Rather than taking 1-1/2 days for total installation, it took almost six full days over the course of three months - outdoor unit and wall unit alone took two days; after waiting several weeks for the correct indoor ceiling units they took another two days to install; waited a couple of weeks for the wifi parts which took another day; then part of another day to replace the unit that didn't work properly. The BF office, "controller" and installers did not communicate with each other or if they did they miscommunicated which resulted in more of my time and unnecessary frustration. I am happy with my Mitsubishi units now but I thank Mitsubishi, not Blue Flame."

S.O.S. is a company that prides itself in offering the highest standards of traditional customer service with the latest in insulation contractor technology. Our installers are experts in removing and installing crawl or attic or upgrades.No matter what the conditions of your crawl or attic, we offer to you affordable prices. If you already have a bid, come and check with us before you sign an expensive contract. its always good to get a second opinion.

"G&S did an excellent job installing our new furnace and AC unit. The best thing about G&S is that they warranty for 1 year. The circuit board in our furnace failed within a couple of months (no fault of G&S). Manufacturers warranty would cover the parts cost but G&S repaired and covered labor cost under their warranty. Also they diagnosed the issue and repaired very quickly. Definitely A++ installation and service."