Get matched with top window a/c unit service or relocation pros in Boston, MA

"Their service is flawless and their pricing for the unit was good. The service contract has been going up in price but I would still recommend them and I would use them again."

"I hired Richmond for my apartment window fix. The quote was reasonable and issue was addressed."

"The process was slow initially as I had to interview several HVAC before finding 3 who were willing to do the work. One was priced much too high and I didn't like the initial proposal of the placement of lines. Another contractor didn't fill me with confidence and they are part of a company that split off with different franchises (I believe). NETR's contact person, Russell, who evaluated the project was open to the idea as well as followed up with technical advice as this was a nonconforming application. After several reviews by NETR personnel and outside engineers to make sure there was enough airflow for the compressor, where and how to run the lines inside the loft; I had my carpenter build an aluminum box which took time as it was custom-ordered of sheets to be build on premises. After it was setup, NETR took over, evaluated the box, re-reviewed the plans, and subsequently sent 2 very competent techies. The job took 3 1/2 days which was fine with me. The last day a 3rd technician replaced one who had to go over to another job. They were polite and answered any questions I had. They left the place in clean condition. The system lines looks very nicely put together, works beautifully, cools the condo very nicely (remember 23 5' high windows w/plenty of solar gain). They subcontracted an experienced electrician who's expert workmanship convinced me that I will use him for future work. Terrific company who's customer service is conscientious and with good follow-through. Their abilities and experience revealed themselves in this application and I'm very grateful that they wanted to try out this nonconforming application as the only options left to me were window ACs which I find unsatisfactory, and in the bedroom impossible to sleep with while on. <br />"

"The service technician was pleasant, professional, knowledgeable, and very helpful. He got the furnace serviced and in running order with no mess or fuss. I would absolutely hire Genove Oil & Air Co again."

"Very Satisfied ... friendly, knowledgeable, prompt and interested in my input ... One minor suggestion: after changing the thermostat settings to test the heating unit, either return them to the previous settings and/or remind me to check that they are set to my preferences upon his departure ... my wife got a little warm that evening :)"

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently. <br /> Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc. <br /> They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden. <br />"

"The removal and installation went very well. Darren, our contact, evaluated our heating requirements and specified a state of the art high efficient system as we requested. Darren and Atlantic Heating & A/C also accommodated our request to bring the system on line before the upcoming cold weather. They successfully completed the work by mid October. The removal of the old equipment and the installation of the new system went smoothy with minimum impact on our home. The crew was highly skilled and very professional. We were also grateful that Atlantic Heating prepared the application for a rebate from the gas company. We received the rebate within a couple weeks of completion of the work. In addition, Darren followed up with a recent visit to provide us with advice and instruction on the operation of the equipment. Based on our experience, I highly recommend Atlantic Heating and A/C."

"Excellent job. Very professional. A little bit too much of a sales pitch when trying to sell me maintenance package, and trying to hide the cost of the package in the price of the service. But I will call them again for my next service. Well done."

Elite HVAC Mechanical is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.