Get matched with top appliance (major gas appliance) installers and replacers in California, KY

"I was put in touch with a technician named Tom. He was able to help me diagnose the issue with the bake igniter in my gas oven, during a remote video call. Tom sent me a link for the replacement part and explained how to install it. He even gave me a helpful tip for how to clean my oven’s glass window. I was able to replace the part easily using Tom’s instructions. I am very satisfied with the repair and with the help I got from Tom."

Hi, my name is Riley. I’m 22 years old and working hard to build my path as a general contractor. I take pride in honest work, reliability, and doing every job the right way. My goal is to provide quality craftsmanship people can trust while continuing to grow my business through hard work and dedication.

My goal is to build lifelong relationships through honest service, quality workmanship, and an overall experience that makes every client feel confident, valued, and taken care of from start to finish.”

They say you can't have low cost, high quality, and a quick turnaround. At Clayton contracting, that's exactly what you'll get!

"We purchased a prepaid "fix all broken applianced deal" on Angie's List.   We had to purchase the parts but the fee took care of their time on two visits.  The gentlemen who evaluated the appliances was thorough and even gave some suggestions for the dishwasher to help it clean better.  The parts were ordered and they arrived in a few days and they came back out and installed.  I would definitely use again - informed, polite and honest - all the things you look for in appliance repair.
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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"Technician was able to come on the same day I reached out for service. He was very knowledgeable and addressed all my issues with multiple kitchen appliances, would definitely hire again."

"Excellent and honest communication, fair price, friendly and helpful!! We will continue to partner with Brian/Mr. Appliance on any future home appliance repair needs and recommend him to anyone!"

"Went well. Technicians need to be trained to perform safety procedures for appliances maintenance checks. Making sure appliances being worked on are properly functioning and safe to use for customer. The customer should not be telling or begging technicians to perform safety checks on appliances. More training is needed please. Thank you for your service."

"He did all that the computer said he should. Replaced internal parts and both computer panels all his efforts could not get the appliance working. The refrigerator was declared unrepeatable by Samsung and I am receiving a settlement warranty claim.  Victor showed a lot of concern for us.  He is a good man."