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Butler Fence Co Inc
4.1(
9
)

Serving Canastota, NY and surrounding areas

In business since 1969

Free estimates

Warranties offered

"The process of getting Fence installed in this city is ridiculous.  Fence buyers beware. If you want something installed for next summer?  Buy it NOW for next summer. <br /> <br /> We went to the Butler fence store the first week of April to see about cost and the  time frame to add fencing within our already fenced yard for a dog run. The muddy spring and the two new puppies made this addition to the yard an absolute necessity.  We told them we needed it ASAP and how soon could they do it. Cost was secondary to the time frame. He said they would have to put the install date at 8 weeks (standard for aluminum fencing) .... but he would do everything in his power to get the materials here sooner for us . Installation would only take a day.  That put the install date at June 5, 2013, unless he could work his magic and get it for us sooner. <br /> He came out and measured, we agreed to the contract and gave him a 1500 dollar deposit. They came out the next week and put in a temporary fence.. I should add that I asked the salesmen to let us know of any delays or changes in the timeframe. <br /> <br /> We NEVER got another call from this company until AUGUST 23. Secretary called and said they were ready to set up a day for the  install. Asked why she hadn't called me in June when it was SUPPOSED to be installed and she had no response.  I told her I thought this was a scam and they had left town with my money. Seriously... even catalog companies have to let you know if the product won't be available in the next 30 days.  She said there must have been a delay in getting the material.  A call to the company said that was not the case.  It was 11 WEEKS................11 WEEKS past the 8 weeks they originally told us it would take to do this project.   Our ASAP project to deal with a muddy yard for the dogs turned into a 5 month project bypassing Spring and almost the entire summer. Our vacation was planned for the last week in Aug because of this project so installation needed to be  scheduled for 9/16/13.   <br /> We left the fence gate unlocked for their arrival the morning of the 16th. I  will say the two workers doing the install did their job well and worked all day although  it was later discovered that all the dirt and junk they pulled out of the holes they dug for the posts was thrown on top of my husbands compost pile at the back of our yard. He was not happy. A knock on the door and a question as to where they could dispose of the dirt and debris would have answered their question. They didn't attach the gate for some reason, so they left without completing the job.. They  also left without telling us when they would return. We assumed they would be back the next day so again we left the fence unlocked for them. They never showed the next day or the day after that.  We finally locked up the fence for the protection of our 2 pups  and figured they would call and let us know what was happening and the resin for the delay in finishing.  The reason we even have a fence that locks is because for our dogs protection.  We waited for them to call to let us know when they would finish.  They never called. Friday the 20th around 4:30 PM I heard one of my dogs barking from the other end of the house.  The Butler Fence truck was in the driveway and they were OPENING MY FENCE WITH SOME MASTER KEY !!!!   This is trespassing!!!  They didn't even come to the door and ring the bell to see if anyone was home or to ask someone to open the gate for them.  I want to add that the main fence we have was NOT INSTALLED by them . I was tempted to call the POLICE...... probably should have. They did not have permission to come thru a locked gate on to my property . <br /> <br /> Had my dogs been out ....one could have gotten out of the yard.  They finished up and left using their MASTER key to lock up. I hope the police are aware that these people have master keys to gain access to peoples property. Though it as safe to leave my screen door to the patio unlocked in the afternoons as a "locked" 6 foot fence  prohibited access to my yard .  I'm rethinking that one.  <br /> I sent them the check for the balance due the following week and they are now sending me notices that maybe I overlooked the balance due.  Arrghhhhh !!! <br /> <br />  Read my report for Atlas Fence, the company that installed our main fence last year. There was a reason we didn't return to them for this project. Seems that once these companies have your sizable downpayment...... you are at their mercy. They can show up to do the contracted project almost 3 months after the scheduled 8 week wait but INSIST I pay my balance IMMEDIATLEY upon completion or face interest changes for my "delay."  There are no consequences for their treatment of their clientele because ......how often are you going to have a fence installed.  They don't care about their customers. They will say and promise anything until they have your check.   Their contract only protects them.   I would not recommend this company to ANYONE. <br /> <br /> I want to thank Angie's list for this service. I have found the best plumber and housepainter thru this service.  Most companies that give you references only give you the names of people  they know will give them a positive review.  Angie's allows the people that these companies rather you never heard from ...have a say.  :) <br />    <br /> The work they performed was fine. The lack of communication and making us wait over 5+ months is the reason I gave them a D rating."
Recommended by77%of homeowners
Avatar for McClurg Remodeling
McClurg Remodeling
4.8(
85
)

Serving Canastota, NY and surrounding areas

In business since 1979

Free estimates

Warranties offered

"Tory was the had carpenter and was meticulous his work. He was very considerate of grand daughter noise additional workers that come followed his has. Very pleased. The price was high but it was a tedious job."
Recommended by96%of homeowners
Charles Matthews General Contractor
5.0(
4
)

Serving Canastota, NY and surrounding areas

In business since 1980

Free estimates

Warranties offered

"We are thrilled with the work he has done.  He has great attention to detail.  The quality is top notch.  Being that it was an old farmhouse a number of problems were uncovered, unlevel floor and walls.  He was able to level everything for proper hardwood flooring and drywall installation.  He worked meticulously to preserve and restore the post and beam framing inside that is now a focal piece of a large part of the interior of the house.  And lastly, he installed our cement board siding.  He helped us select the best product for our farmhouse.  We absolutely intend to hire him again for some additional work outside restoring our chimney. <br />"
Recommended by100%of homeowners
Avatar for Gasparini Landscaping
Gasparini Landscaping
5.0(
24
)

Serving Canastota, NY and surrounding areas

In business since 1979

Free estimates

Warranties offered

"This was easily one of our BEST experiences with a contractor ever. Over the past five years, we have done numerous renovations on our home, and Gasparini's stands at the top of our list for satisfaction. Their work was beautiful, and they were always punctual and professional. For example, they took care to cover our lawn with mats so as not to tear it up while bringing their equipment out back. In addition, the following spring, when a few of the grasses didn't come back, they returned and replaced these...no questions asked. We have, and will contnue to, recommend this company to others. <br />"
Recommended by100%of homeowners
Avatar for Cutting Edge Decks Inc
Cutting Edge Decks Inc
4.0(
8
)

Serving Canastota, NY and surrounding areas

In business since 1999

Free estimates

Warranties offered

"Gino and his team were great. They arrived a few days before to drill the holes for the support. On the morning they were to begin, they started getting things ready but waited for the inspector to come and approve the project. Once that was done they began the project. It went quickly as they were trying to get it done before the rain started the following day. He estimated that the project would take 3 days and it did and that's with the rain having interrupted their work. We are very happy with the extension and can't wait for the weather to warm up so we can use it! <br />"
Recommended by75%of homeowners
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