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"Our natural gas furnace stopped working the day after Christmas. Most heating services were closed for the holidays but Ocean State was one of the few who would take the Friday afternoon call. Repair were done quickly and heat was back before it was cocktail hour. Ocean State is now our primary HVAC service provider."

"Jonathon was professional and very knowledgeable throughout the whole project, we delayed the start for quite some time, while we checked out possible rebates based on income etc that did not come to fruition . He not only honored the original price, but completed the project within 2 weeks of us giving the go ahead. On the installation day (raining ) he and his electrician worked all day to complete the project, very respectful of our property and worked efficiently and to a high standard of quality. I would not hesitate to recommend Kent County Mechanical for this or any other similar project. "

"I called superior comfort, and immediately they sent out a gentleman by the name of Kevin, who was very excellent and did all the diagnostics. He was polite and very knowledgeable of what he was doing. He ordered the parts and explained the problem and gave me options. . After ordering the parts he came with another person by the name of Derek and the two of them worked all day in the cold wind and snow inside and out! ( right after this current snow storm -January 2026 .They finished the job very efficiently were neat and clean and they were concerned about my well-being. Both were excellent workers! I was very pleased with their work and their kindness I would highly recommend these two workers! The company is very lucky to have them both! So if your having a problem with your well ask for Kevin and Derek! Call this company they take care of thier customers?"

"The installation went very smoothly. They were courteous , neat and very knowledgeable."

"Rodney is the best. He showed up on time. He was very pleasant, never stopped working, and did an excellent job. I would give him 6 stars if I could. My mini splits are working great."

"my furnace stopped working on the coldest day of the year, Superbowl Sunday morning. All Phase Heating and Cooling came out within a few hours and got it working again. Thanks again!"

"Everything went great, they showed up when they said they would and did a great job. Thank you so much!"

"Excellent! Great service. Very attentive."

Gem Plumbing and Heating is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!