Get matched with top plumbing installers for a remodel or addition in Carthage, NY

"I had Kris come and install Rinnai hot water heater. He helped us pick the one which was suitable for our hot water needs. Kris was on time, installed it in a couple of hours , and left the basement spotless. Last year I had trouble with water running cold because moth had entered the inner housing. He came and cleaned the inside, and got it working again. Heâ s professional, awesome at his work and very reasonable. I highly recommended him for all your plumbing needs."

"It went fantastic, Highly Recommend them!!"

"No insurance? Mistakes happen, what determines if you are a reliable company is how you deal with rectifying those mistakes! And Zenner & Ritter is a nightmare, and we are likely heading to court. I'll try to keep it short, but succinct! Z&R serviced my faithful generator in August of 2018. In late February 2019, we had that awful windstorm in the Buffalo area. We lost power at night, and the generator started as it always has. I woke up in the morning, and the generator was no longer running while the power was still out. I went to the basement to check up on the sump pump, which was not running, but the water had not gone out of the sump pit (yet). I immediately called the 24-hour service line of Z&R, which is a complete joke with no prompt return call. By the time the service technician arrived, there was 1+ foot of water in the basement. The reason the generator stopped working? The service tech in August forgot to put the cap back on the oil reservoir after servicing the generator!!!!!!!!!!!!!!!!!!!!!!!! The result was my recently finished basement flooded with $15,000 in damages. That's a problem! Generac (manufacturer of the generator) confirmed it was a technician error. As soon as Brian Ritter realized the extent of the damage and the cause of the loss, he ghosted me. I had to hire a lawyer to get any response from Z&R, and their lawyer is making me jump through all sorts of ridiculous hoops. Presumably, in the hopes that I will drop this and they don't have to payout. This situation could have been quickly resolved if they had just filed a claim with their insurance company. Still, they seem to be unwilling to share who is their insurance company or policy. It makes me doubt whether they are insured. Next step? I'm preparing to file in court in January. Pictures of the generator available to anyone who would like to see them."

"as advertised"

"Zach was professional and knowledgeable. Identified the problem within minutes and fixed it. I have always been very satisfied with the installation process and maintenance service performed by Isaacs."

"It came out just as I wanted and it was done in less that a week. The work is very good and the workers were very respectful. I would definitely hire them again."

"Rodney quotes me a Viqua UV Max Ultra system with 4x20 filter systems. I approved the quote. He did the installation got paid on November 17 2021 and left. As I was looking through the documentation I realized that he did not install the system he quoted and I paid for. He installed a low end system model VH200-f10. I called him and spoke to him about this. He agreed to install the correct system and filter. I have been chasing him ever since. He made an appointment for Saturday March 12 at 10:30 to replace my system. He never showed up and has not returned any of my calls."

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