Get matched with top tankless water heater repair pros in Castro Valley, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"I don't know enough to compare (dollarwise) the tankless water heater I purchased to others in the market. I can say it's an impressive piece of equipment and is providing my desired level of service. I now have hot water throughout my home in seconds! AND, Dave impressed me immediately as a sound, honest, energetic business man and technician. In no time he and Carl were at my house doing the work I desperately needed. It was dark when they finished but they lived up to their word in fixing my hot water problem "today"!"

"THE TECHNICIAN WAS VERY KNOWLOWGIBLE ON REPAIRING OUR TANKLESS WATER HEATER ISSUE AND GOT IT WORKIING JUST WELL."

"They installed a Moen water shut off and a gas earthquake shut off. They were on time, efficient and professional."

"I did a bit of research even though we had been without hot water for about a week. Mainly because we had roofers working and no roof where the water heater would be going in the garage. I received a call from Robert before we were ready for the project to begin and wrote down his info including the quote. I wanted a long warranty and not many companies were offering the 12 yr warranty. That was a plus, and when I finally made the decision to go with Facilities Plumbing and Drain I called Robert and he said Frankie could come right away...within the hour...it was about 550PM!! He indeed showed up and went straight to work with a smile. What a great attitude he has, especially considering he had been working since 7am. Hot water heater installed and he cleaned up everything too. Very professional, very nice and efficient."

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"Pedro installed a tankless water heater for me. Very professional and reasonable. Would hire him again."

"They did a number of things. Braced and restrapped water heater and ran copper line for pressure relief to outside. Unclogged master toilet and reseated. Bolted down second toilet. Reconnected clothes dryer vent. Repaired air gap/garbage disposal and drain line under kitchen sink, crawled under house and remove galvanized pipe straps and replaced with nylon pipe clamps. I was a contractor and used to do this work, o an very critical. They did an outstanding job. Went the extra mile several times. I was expecting a bill for a higher amount but they stuck with their estimate. I recommend them highly and would use them again!!"

"Marvin provided a thorough explanation of recommended work, including cost saving alternatives. He took video of the problem area to provide clarity during the explanation process. He provided updates during the repair and kept us informed of progress and next steps. I felt very confident choosing Piping Systems and Solutions and wholeheartedly recommend them for your plumbing needs."