Get matched with top sunroom or patio enclosure builders in Catharpin, VA

"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"Great work! 5 out of 5 Stars!!!!!"

"Every detail up front. Work professional and expertly done."

"Shout-out to Stoneridge Outdoor Living and Stephen and Crew. They got the job done in a very timely, efficient and seamless process from beginning to end! They were able, professional and accommodating. Truly, I couldn’t be happier with my new space! As a result, I highly recommend Stephen and The Stoneridge Outdoor Living for your next project anywhere and especially here in Prince George, VA!"

"If I could give this company a 6 out of 5 stars I would! They did a fantastic job overhauling my mother's deck, back patio, fencing, and front portico. All of the work was absolutely essential for safety and structural reasons, and I'm so glad I chose OSSA to do the work. My mother has Alzheimer's, which presented additional issues, but the entire crew was incredibly kind, respectful, and understanding of the unique challenges they faced. They were responsive and kept me aware of everything regarding the job along the way. My mother is so pleased, and I have the peace of mind that all of her outdoor space is safe, beautiful, and accessible. I will be hiring OSSA to do some work in my own home, as I look to make necessary improvements in the future. I've told everyone I know how how wonderful they are. 6 out of 5 stars!"

"Absolutely terrible communication and poor workmanship. I have a contract to update my screened in porch. â 3 day jobâ started June 24 and now it is July 24. Havenâ t heard from anyone in over a week despite talking to Rob on three occasions about completing the project. Curtis stood me up for an appointment. Jay continues to ignore my communications and the original salesperson has apparently left the company. If you want a headache and a nightmarish experience by all means, otherwise, look past this company for your project needs. I take it at this point itâ s just not going to get completed."

"It has now been 7 months since we hired C&C. It took them 5 months to create a plan and diagrams. We then proceeded, based on their direction, to get HOA and county approvals. We did not receive the approvals, they have started NO WORK, but refuse to return our $76K deposit that was my elderly parents only savings. We are now in legal suit with the builder. I would not recommend this builder as they make promises they can?t keep and are never responsive by email, phone or text. "

"Exceptional builder! From design to construction and finishings all was excellent! Our project was completed on time and within budget and exceeded our expectations! We would highly recommend!"