Get matched with top sump pump or interior foundation drains installers in Chantilly, VA

"I forgot to do this review but am glad I did because I am two years out having waterproofing services by this company. The drain and sump pump recommended by Robert Ellis is absolutely worth it. I no longer am anxious about weather forecasts because of the work done. Robert evaluated my home, gave me options and soft recommendations then allowed me space to make the best long term decision. Completely satisfied and would recommend."

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"Very well. This company rearranged their appts to send someone immediately the next morning. Brian came and took the time to talk to me and explain what he was doing. Very professional. This is my second time using this company and this place will be who I call for all my plumbing needs!"

"I needed a new sump pump installed and every part of the process went smoothly - I'm fully statisfied with the outcome and the price paid"

"Very well. The pipe had a pinhole leak in a copper elbow joint and required cutting the pipe, in a confined space, to drain standing water. G**** Miranda did a remarkable job repairing the pipe and an adjacent supply pipe I elected to have repaired in case its joint might leak. Workmanship was exceptional, potential mess and additional Sheetrock damage was minimized, G**** Miranda worked tirelessly for 3 hours and produced a satisfactory repair."

"I am currently overseas and have tenants residing at my property, who noted plumbing and possibly Sump Pump issues...I figured that probably the Sump Pump was on its last leg. Since I used FH Furr for A/C and heating service in the past, I decided to use them--based on great Angie's List ratings and reviews. Upon contacting F H Furr, the young man who answered the phone, Tony, just kept rambling on about great deals and special offers...I felt that I was dealing with a used-car salesman in a lemon lot. I kept telling him to stop "selling" me on things I don't need. I kept reiterating to him: please dispatch a technician out to my house so he/she can assess the plumbing situation, and provide me a written estimate. The Technician, Jimmy Bevens, was very responsive in terms of returning my phone calls, answering all my questions and giving me his professional advice and assessment. He was very prompt in terms of coordinating with my tenants and property managers to gain access to the house, and servicing my plumbing issue. After receiving the estimate for the purchase and installation of a new Sump Pump, I gave the green light for Mr. Bevens to install a new Sump Pump. I wrote an email to Tony and the F H Furr Customer Service email where I specifically stated that I need F H Furr to provide me with an itemized estimate & receipt outlining the specific type of Sump Pump (I clearly noted in my email the exact make & model...I also asked for the serial number of the Sump Pump just in case their is ever a factory recall, etc). Mr. Bevens installed the Sump Pump, but F H Furr failed to provide me with the make, model and serial number, as requested in my email to Tony. I called back and got Tony on the phone. He was extremely aloof and non-apologetic...almost arrogant and just told me to "leave a message with the Customer Relations." I left a voicemail with their Customer Relations, where I requested a call back--I never received it. Long story short, Mr. Bevens was great, but F H Furr Customer Service and their "slick talking" sales personnel are completely unprofessional. If you're looking for professional and responsive, then F H Furr should not be on the top of your list of companies. I recommend that they think twice about overselling folks on items or services they don't really need, and focus on paying attention to detail when customers specifically ask for a simple itemized inventory. Again, the technician was great, but their Customer Relations department needs to reassess how they treat customers. In all fairness, a few days after the installation of the Sump Pump, my tenants heard noise from the Sump Pump and called the company. The same Technician, Jimmy, came back to house and fixed the issue--since it was under a 3-year warranty for all parts and labor. The Technician receives an above-average grade, but their Customer Relations Dept needs improvement...I would be hard-pressed to use F H Furr again."

"Mr. Frank and his crew were friendly and professional. He was available immediately to troubleshoot and ready to start when convenient for us, which was immediately. He was hired to replace sewer pumps and was done in a day. I will hire them again when I have plumbing issues."

"The installer had some problems reading the order, but did reapply after checking with the manager."

"I donâ t know where to start. Andy Clark and Bruce Crane along with four other guys came to my home for a septic pipe that broke underground. Those guys went above and beyond. I donâ t believe any other guys or company would have did this job for the price they gave us. Thank you so much for your professionalism and knowledge. It had to be over one hundred years of experience in the ground working in my backyard. They fixed a major backup messy nasty issue and I just canâ t thank them enough. For ALL my plumbing needs John C Flood is the best. Thanks fellas!"

"We had an back up in our outside basement stair drain that required emergency service. Douglas Plumbing responded the same day and were able to quickly correct the problem. The tech was professional and knowledgeable. We would definitely use then again!"