Get matched with top tankless water heater repair pros in Charlottesville, VA

"Excellent communication. Arrived on time. He would not wire the water heater, so we did the wiring to the breaker box ourselves. He did a great job with the install to the tub. He also fixed a leak he discovered for another $150+. The entire project was very expensive, but I got two estimates and they were the same - but the other estimate included the wiring."

"This company went above and beyond working to get us water without digging a new well as other companies suggested. I will hire for any and all plumbing I may have in the future because I know they will do the job right and not walk away until completed."

"Larry from Fitch was very courteous and punctual. He was straight forward that he was more of an HVAC repair person than that of a hybrid water heater repair expert. He called Bradford White technical support and tried to trouble shoot the error codes that popped up. With tech support he was able to reset the water heater so that the error codes did not appear. He acknowledged that he was not sure if the problem was correctly addressed and cautioned that it might recur. Since this took a bit of time to trouble shoot, the labor cost proved quite substantial. Although I have no complaints with Fitch or Larry, I might have to look for someone more experienced with hybrid water heaters if the problems/error codes were to recur."

"Tyler was very easy to work with. He clearly explained what repairs needed to be done and gave me a really fair quote. Would highly recommend!"

"Allen and Justin (Blacksburg location) did their work late on a Friday afternoon without any complaints. They were efficient and I felt like they were honest in their assessment and repair advice. They walked me through almost everything and gave advice on how to extend the water heater life."

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

The Otter Guys provide trusted HVAC, plumbing, and electrical services for homes and businesses throughout Charlottesville and Central Virginia. Our skilled technicians deliver reliable solutions, quality workmanship, and exceptional customer service. We specialize in air conditioning repair, installation, and maintenance; heating repair and replacement; heat pumps, furnaces, and boilers; electrical repairs, installations, and upgrades; water heater and tankless water heater services; drain cleaning and sewer line repair; water line repair and leak detection; gas line installation and repair; indoor air quality solutions; water filtration systems; and commercial HVAC, plumbing, and electrical services. With preventive maintenance plans and emergency services available, you can count on The Otter Guys for dependable solutions, honest recommendations, and lasting comfort—For Service Like No 'Otter'.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Responded promptly for a water heater installation."

"Jimmy came out on time and fixed what I needed.  His rates are reasonable and he does good work.  It took him a couple of tries to get the drain unstopped, but he got it done!
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