Get matched with top carpet repair, refasten, or stretchers in Charlton-city, MA

"The did a great job stretching our carpet. Very professional, arrived on time. highly recommended."

"I have done a lot of home renovation projects in the past, and I wish ALL contractors were like Mike. From start to finish of this ENORMOUS project, Mike was amazing to work with. He showed up when he said he was going to show up, he responded promptly to emails and texts, and he remembered all of the little details that we discussed along the way. His estimate was accurate and included all of the components that we talked about, and then we made some adjustments to the original estimate, which were also perfectly captured. And on top of all that, his quote/estimate was one of the most reasonable ones that we received (and we got 6 quotes). He was so knowledgeable with the information and advice that he provided, and I had complete trust that he would do a superb job. We had to move out of the house while the work was ongoing. He kept in touch the entire time, providing updates regularly. I never doubted that things were going well and according to plan. He had a team of two additional guys and they were also very pleasant and very hard working. And the work that was done was unbelievable quality. It looks so beautiful - a complete transformation of the home! In addition to the flooring, we paid Mike to install new 6 inch baseboards, which was a great addition. I would recommend Mike and Universal Flooring to anyone who is considering new hardwood floors or any flooring work for that matter. We will certainly use him again in the future if ever needed. THANK YOU MIKE!!!"

"He did a wonderful job, he stretches the carpet very well, he uses a machine to stretch the carpet which other just kicks the carpet in. He also did ceramic tile flooring for me and he did a very good job on that as well."

"He came out the same day. The service was amazing. There was a patch cut out of the carpet due to water damage. When he completed the job within an hour it looked brand new. I highly recommend him and his company."

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From the first meeting with Jane we knew we would want to hire her team for our bathroom remodel.

Jane arrived for the first appointment to take some measurements and get a feel for what our goals were for the bathroom. We described what features we wanted in the remodeled bathroom (bubble tub, heated floor, possible heated towel rack ...). She took lots of notes and talked about fixtures, tile, and countertops. Jane was very easy to work with. She created an estimate based on our first meeting that was within our budget with a clear breakdown and very easy to understand.

At the second meeting we were joined by Brandon and their team of contractors who would be doing the actual work. They took their time listening to what we wanted to accomplish and we all discussed the best approach to get the job done. We could move the toilet from the existing wall to an adjacent wall. The cost of moving the plumbing would be minimal and by turning the direction of the toilet it allowed us to purchase a wider tub. They also suggested repositioning the sink on our vanity. SInce our cabinates are two pieces, Brandon suggestion to move the sink from its current off-center position to a center position made the counter setup much more pleasing to the eye. With these added suggestions, Jane revised the estimate and gave us a new breakdown that was very clear and still worked within our budget.

Jane was extremely helpful picking out the material for the project. She met us at both the tile store and the counter distributer and guided us with great suggestions as to what would look great.

The highest complement I can give to Brandon, Jane and their entire team was they treated our house as if it were their own. They cleaned up every day so we could still walk comfortably around our room safely. It was a joy to work with this team and cannot wait to hire them again in the future.

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"Showed up on time, very professional and did an excellent job. Would recommend and hire again."

"Alex's team quickly and efficiently repaired an area of old siding that was blown off. The final cost was much less than what we expected to be charged. When we need more work, we will definitely hire his crew."

"Overall we were happy with the outcome of our projects.  Bob was the member of Ken's team that did the bulk of the construction work, and really he was a pleasure to have in our house, always courteous and really went out of his way to help out with things that were outside the scope of the actual work (e.g. we had a dishwasher leak completely unrelated to anything else happening, and he cleaned that all up for us and even helped install a new dishwasher).
I'll go through each of the sub-projects:
BATHROOMS
We are very happy with the bathrooms.  The designer for the team, Sandy, did an awesome job with the bathroom plans and helping with the selection of all the finishes for the bathrooms.  (Sandy also helped us with paint selections for the rest of the house.)  Ken's tile guys do an excellent job.  When we purchased this house the bathrooms were a real sore spot (nearly stopped us from buying it), but now we have 2 bathrooms that we really love.  Our only complaint here is that we had 2 custom cabinets (one small bi-fold closet and one larger medicine cabinet) that are not quite up to the same level of quality as the rest of the bathroom.
HVAC
This was subcontracted through Tim Kerins Heating and Cooling.  They installed 2 units, one for the upstairs and one for the downstairs, converting our existing forced hot water baseboard heat to ducted forced hot air in the process.  This ultimately took much longer than we anticipated to complete, but we are happy with the outcome.  We did have a problem where the upstairs unit had a minor leak, and Tim came out quickly the next day to fix that. 
CEILINGS
These came out great; the plasterers did quick work and there was no evident loss of height in plastering over the existing textured ceilings. 
PAINTING
We had some significant issues with the painting.  The original group Ken subcontracted was terrible -- painted no more than one room per day, got paint on our couch and floor, was generally sloppy with edges and corners, and then abandoned the project when only about 1/4 complete and were never heard from again.  After several days of no showing and no word, Ken brought in a second group which did a much better job.  However, even they left some of the work unfinished (predominantly because the bathrooms/etc were still under construction), and so the job was ultimately finished by Ken's team (Bob, specifically).  There are still some areas that really could use some touch-up; nothing significant or obvious on a first pass, but with a fine eye there are areas where the old paint color bleeds through a bit or there is a touch of paint where it shouldn't be -- things that would be normal if we had painted it ourselves, but which really are not up to par for a professional painting service.
NEW WINDOWS
Ken recommended and installed Harvey windows for the whole house, which was a nice upgrade over what appeared to be original 1970s windows.  They completed the entire project in 1 day (after a lag time for ordering the windows), which was impressive.
UPSTAIRS REDESIGN (conversion of small bedroom to master closet)
Bob and co. closed off the original entrance to the room and opening up a doorway from the master bedroom.  It looks seamless, as if that's the way it always was.
GENERAL COMMENTS
We were happy in the end with the quality of the work.  However there were several hiccups in the process (most notably with the painting) that were very frustrating at the time.  The project itself could have been better organized and planned, and that probably would have gone smoother if Ken was there supervising on a more regular basis (he only ever came by if there was a problem or to pick up his payments).  Admittedly, we were under significant stress having just purchased and moved into this house, and with a fast approaching deadline of 2 babies on the way; and it's never ideal to be living in the house when so much work is taking place. 
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"The Giuberti Carpets Works Company was very professional and dependable in performing the duties of installing the wall-to-wall carpet in my rental unit. The workers were very polite and respectful. The work was completed in a timely fashion. The quality of the work and product were great. No problems nor issues were experienced. The price was very reasonable. I would recommend this company highly."

"I hired Ribeiro pro services to help me with this service in my house and they were very careful and attentive. They helped me to choose from a wood with a reasonable price within my financial conditions with total quality in the service that they did in my house. I am fully satisfied with the end result and I feel very happy and relaxed when I look at my floor because I have chosen this company. Carlos is a great person."