Get matched with top carpet repair, refasten, or stretchers in Charlton-depot, MA

"The did a great job stretching our carpet. Very professional, arrived on time. highly recommended."

"Mr. Bliss did a fantastic job stretching 3 rooms of carpet that was very loose! He explained the process beforehand and the result is great! We would highly recommend him!"

"I have done a lot of home renovation projects in the past, and I wish ALL contractors were like Mike. From start to finish of this ENORMOUS project, Mike was amazing to work with. He showed up when he said he was going to show up, he responded promptly to emails and texts, and he remembered all of the little details that we discussed along the way. His estimate was accurate and included all of the components that we talked about, and then we made some adjustments to the original estimate, which were also perfectly captured. And on top of all that, his quote/estimate was one of the most reasonable ones that we received (and we got 6 quotes). He was so knowledgeable with the information and advice that he provided, and I had complete trust that he would do a superb job. We had to move out of the house while the work was ongoing. He kept in touch the entire time, providing updates regularly. I never doubted that things were going well and according to plan. He had a team of two additional guys and they were also very pleasant and very hard working. And the work that was done was unbelievable quality. It looks so beautiful - a complete transformation of the home! In addition to the flooring, we paid Mike to install new 6 inch baseboards, which was a great addition. I would recommend Mike and Universal Flooring to anyone who is considering new hardwood floors or any flooring work for that matter. We will certainly use him again in the future if ever needed. THANK YOU MIKE!!!"

With over 30 years of expert experience, Bliss Carpet Care, is your premier choice for carpet, upholstery, and floor cleaning. We clean and repair wall to wall in house carpets for residential and commercial use. We are a family owned and operated business.\nWe specialize in area and oriental rug washing and repair. We repair damaged and torn braided rugs by hand sewing them back to new condition.\n\nIf you walk on it, sit on it, or sleep on it, We Clean It!! \nWe provide "The most Blissfully clean carpets or it's Free!!"\n\nWe pride ourselves in our customer's satisfaction and referrals. Call today for your free estimate and let us treat you with the quality and knowledge you deserve.

"He did a wonderful job, he stretches the carpet very well, he uses a machine to stretch the carpet which other just kicks the carpet in. He also did ceramic tile flooring for me and he did a very good job on that as well."

"He came out the same day. The service was amazing. There was a patch cut out of the carpet due to water damage. When he completed the job within an hour it looked brand new. I highly recommend him and his company."

"This project was a relatively minor renovation of a bathroom: replacing sink, toilet, shower door, countertop, backsplash, mirror, faucet, light fixture, towel bars, and other accessories, and then painting. It went extremely well throughout. Superior was quite busy with larger projects, but the scheduling was quick, and the work was done when promised. Brandon could not have been more professional or responsive, his workers were all great, work quality was outstanding, and they were fastidious in maintaining a clean work environment, keeping dust out of the rest of my home, and cleaning up after themselves. Can't say enough good about them. Will definitely use again.
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"Roldolfo responded very quickly and was able to accommodate our immediate timeline. He was always on time, very friendly, accommodating, and easy to work with. His skim-coating around two newly installed windows was terrific, and he was kind enough to repair a few additional anchor holes we added after he had begun. That being said, my husband and I fixed several deficiencies with the painting we only noticed after he had left. In a few places, it looked like only one coat of paint was used on the walls and the trim, as a few spotty areas still showed some of the plain white primer underneath – as if the rollers were not sufficiently loaded with paint. It produced a slightly splotchy, uneven appearance close up. We touched up some drips on the radiators too. Once we added another coat of paint ourselves, in specific places, it looks beautiful. My husband and I wanted the job finished ASAP so we could put all the furniture back, so we did it ourselves...although based on his responsiveness Rodolfo would likely have offered to fix the problem areas if we had requested it. Personally I would not hire them again, but if you need a job done very quickly, he’s capable."

"After reading tons of good reviews on here we decided to hire United to finish our basement and full bathroom. We must have been the exception because things did not go as smooth as we thought they would. After getting started, there were some times when they didn't show up for days or weeks. A worker once left our back door wide open when he left and we were away for the weekend. The project ended up taking two months longer than expected, my first mistake was not getting an end date in the contract. The price they gave was decent and in the middle of other ones we got, we were to pay for finish materials, united had us buy certain things during the project (paint, carpet, vanity, tiles, bathroom fixtures, doors..) which was fine as that was in the contract. However, at the end of the project Alessandro sent us an invoice for $6000 over what the original quote was for, it had several items he claimed were "finish materials" as well as other expenses, we were never notified of any additional charges during the project, only when we got the invoice, which he wanted us to pay right away so he could "pay his guys and be finished with the job". We couldn't understand why they had us pay for something upfront during the job then gave us a separate invoice for other things at the end. There were many unexpected issues that came up, an electrician accidentally drilled a hole through the ceiling into the floor and wall of the living room above it, that wasn't fixed until the last day when I reminded them and they did horrible job fixing it (Alessandro agreed and gave us a credit to find someone else to fix it). There were things that they told us were fixed and never were, they said they moved a water shut off valve and at the end told us they didn't and gave us an excuse as to why. The week after they finished, there was a leak in the ceiling of the bathroom, they cut a hole in the ceiling to check it then said it was nothing they did, it was the shower above (which never had any issues previously) and we were responsible for having it fixed and patching the ceiling back up. I could go on and on about other things but I won't, I will not hire United again and I have learned a great deal about hiring contractors in the future. I must say United was responsive when ever I contacted them and professional for the most part. If you do hire United, I suggest getting a detailed, itemized estimate, and read it very thoroughly."

"Overall we were happy with the outcome of our projects.  Bob was the member of Ken's team that did the bulk of the construction work, and really he was a pleasure to have in our house, always courteous and really went out of his way to help out with things that were outside the scope of the actual work (e.g. we had a dishwasher leak completely unrelated to anything else happening, and he cleaned that all up for us and even helped install a new dishwasher).
I'll go through each of the sub-projects:
BATHROOMS
We are very happy with the bathrooms.  The designer for the team, Sandy, did an awesome job with the bathroom plans and helping with the selection of all the finishes for the bathrooms.  (Sandy also helped us with paint selections for the rest of the house.)  Ken's tile guys do an excellent job.  When we purchased this house the bathrooms were a real sore spot (nearly stopped us from buying it), but now we have 2 bathrooms that we really love.  Our only complaint here is that we had 2 custom cabinets (one small bi-fold closet and one larger medicine cabinet) that are not quite up to the same level of quality as the rest of the bathroom.
HVAC
This was subcontracted through Tim Kerins Heating and Cooling.  They installed 2 units, one for the upstairs and one for the downstairs, converting our existing forced hot water baseboard heat to ducted forced hot air in the process.  This ultimately took much longer than we anticipated to complete, but we are happy with the outcome.  We did have a problem where the upstairs unit had a minor leak, and Tim came out quickly the next day to fix that. 
CEILINGS
These came out great; the plasterers did quick work and there was no evident loss of height in plastering over the existing textured ceilings. 
PAINTING
We had some significant issues with the painting.  The original group Ken subcontracted was terrible -- painted no more than one room per day, got paint on our couch and floor, was generally sloppy with edges and corners, and then abandoned the project when only about 1/4 complete and were never heard from again.  After several days of no showing and no word, Ken brought in a second group which did a much better job.  However, even they left some of the work unfinished (predominantly because the bathrooms/etc were still under construction), and so the job was ultimately finished by Ken's team (Bob, specifically).  There are still some areas that really could use some touch-up; nothing significant or obvious on a first pass, but with a fine eye there are areas where the old paint color bleeds through a bit or there is a touch of paint where it shouldn't be -- things that would be normal if we had painted it ourselves, but which really are not up to par for a professional painting service.
NEW WINDOWS
Ken recommended and installed Harvey windows for the whole house, which was a nice upgrade over what appeared to be original 1970s windows.  They completed the entire project in 1 day (after a lag time for ordering the windows), which was impressive.
UPSTAIRS REDESIGN (conversion of small bedroom to master closet)
Bob and co. closed off the original entrance to the room and opening up a doorway from the master bedroom.  It looks seamless, as if that's the way it always was.
GENERAL COMMENTS
We were happy in the end with the quality of the work.  However there were several hiccups in the process (most notably with the painting) that were very frustrating at the time.  The project itself could have been better organized and planned, and that probably would have gone smoother if Ken was there supervising on a more regular basis (he only ever came by if there was a problem or to pick up his payments).  Admittedly, we were under significant stress having just purchased and moved into this house, and with a fast approaching deadline of 2 babies on the way; and it's never ideal to be living in the house when so much work is taking place. 
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