Get matched with top stone slab countertops installers (granite, marble, quartz, etc) in your area

"Great work."

"Update on 10/13/2022: The response provided by the business below is inaccurate, and another example of dishonest and unethical conduct. The facts are, we were not provided our deposit back even when they were not able to provide the service, and we had to dispute charges thru our credit card company to get our money back. So my advice still remains the same, do not work with them. If you do, at least ensure you modify the contract to include a clause to get your deposit back if they are unable to provide the service in an acceptable timeframe. Their current contract has no such protection for customers, they have unlimited time to provide the service. Use a Credit card for added protection if the company refuses to pay you back what they owe you. We had a horrible experience working with Granite works and will not recommend this company to anyone. We selected a quartz countertop with their sales rep (Evan and Snell), we paid the 70% deposit and were told that the countertop will be installed within 1 week after the measurement. They could not deliver the countertop even 3 weeks after the measurement as their supplier did not have it in stock, and they could not even give us a timeframe for when it will be in stock. So we asked to give our deposit back. At this point, they said they will deduct 30% from the deposit as a contract cancellation fee! and refused to give our full deposit back or give a timeframe of when they will be able to install the countertop. We were so shocked by this response and were totally in disbelief that the company could do this and act with such dishonesty. This is a brick-and-mortar store with several years of business, maybe they are under new ownership, otherwise, I am not sure how they could survive with such bad business practices. Fortunately, we paid using a credit card. Our credit card company was able to dispute the charges on our behalf. But we had to go thru a lot of stress and paperwork just because we had $5,500 at risk (70% deposit) and our kitchen remodeling project was stuck incurring additional contractor expenses. Please be careful working with this company. If you do decide to work, please ensure you modify the contract with a clause that gets your deposit back if the company is unable to provide the service within the acceptable timeframe. Their current contract has no such protection for customers. And from our experience, we can tell that Granite Works will not act ethically in difficult situations. Also, always use a credit card for payments as it provides additional safety and protection for the customers in such situations."

"John did an outstanding job ordering and replacing our windows, making the whole process smooth and stress-free. He was highly attentive to details, ensuring the measurements were precise and the products chosen matched our needs perfectly. John communicated clearly throughout the project, keeping us informed at each stage. His professionalism and friendly approach made us feel confident we were in good hands. We highly recommend John for his exceptional service and dedication to delivering quality results."

"It can be so stressful to find trustworthy companies that do high-quality work. Here’s why we have trusted Ultimate Remodel with our kitchen, bathrooms, basement, and office renovations for the past eight years. - Everyone, from Tunch to the crew, takes pride in their work. They pay attention to detail and go above and beyond. For example, in our most recent project, we had old baseboards that were a mess from the previous owner, but that were outside the project area. The crew sanded and repainted the baseboards, making our house blend in with the freshly renovated area. - Tunch provides his expertise in design, while matching our needs and visions for the space. He provides insight about changes that could impact our house’s value and makes recommendations for efficient use of space based on his extensive experience, but ultimately lets us choose the final product. For example, he made several suggestions to our laundry room plans that greatly improved the utility of the space. - Every project comes with unexpected challenges. What keeps us coming back to the crew and Tunch is the small number of issues that arise, and the ease of fixing the issues that do come up. Home renovation is stressful, and it’s so important to feel like your contractor is working with you towards a great final project, compared with nickel-and-diming you based on reasonable requests. I’ll also add that Tunch has kept members of his crew around for years, and I appreciate the expertise, consistency, and experience that comes with that. I highly recommend Ultimate Remodel."

"I'm absolutely thrilled with the work Sean and his crew did on our screened porch. I'm fairly particular and wanted to be involved in the project, probably more than most clients, and Sean worked with me throughout to get the porch I wanted. He was communicative and explained pros/cons of all the various options. Partway through the project, we realized our pre-existing front porch needed some repairs too, and Sean seamlessly added that to the project and was very reasonable on the price. Once the team started, the work went quickly but was clearly done very carefully. The attention to detail was fantastic, and the end result is a beautiful and functional porch that we're thrilled with. In the first week after the porch was completed, at least 6-8 different sets of neighbors stopped us to say it looked great. I would absolutely use American Deck again for a similar project and have recommended them to friends."

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."

"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"It went amazing. I am very pleased with the work done and with the excellent customer service."

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."