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"Everything went great from the estimate with Ed to the installation with Wesley and Matt. They were friendly and knowledgeable. It was not an easy installation. I was very pleased with the result. They had respected my property and even called in a roofer to properly vent the system through the roof. They even installed my smart thermostat. I would use them again. Previously, there was electric heat on the second floor. Other companies balked at giving me a solution for gas but they had no problem running the line upstairs. Goodby high electric bills!"

"Estimate was great compared to several others. Was honest and upfront about costs. A/C working like so much better now after their suggestions. Few issues while installing but they were very apologetic and went above and beyond to fix them."

"Repairing Central Air Conditioning System"

"Serviceman was very helpful. Did a nice job completing the installation, cleaning up and walking me through how to use the new unit."

"Installers were prompt, professional and knowledgeable- they did a great job. I would highly recommend Shavitz for A/C repair and service. Ernie and Johnny talked me through the process, gave me an accurate time estimate and worked diligently to get our A/C back up and running on a very, very hot day."

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."

"Our AC Replacement was done correctly and quickly. The Estimator and Installers were great!"

"Jose was outstanding. He was very thorough in his approach and talked through all the options and considerations with us in advance of installing two of our TVs on wall mounts. He first came to do an assessment to get a better sense of what the job would entail and then quoted us a fair price. The job ended up taking longer than the initially quoted time, but he held true to the quoted price. He sent us pictures at various stages to ensure we were happy with the result. Would highly recommend Jose for TV mounting and other jobs."

"Have used them now for a few years. The owner is amazing.  He's very thorough. If we asked questions, he knew the answer.  Knew the HVAC system even though he did't install.  Gave good advice."

"Derek did an amazing job servicing my A/C. He was on time, honest, and explained everything clearly. The system is running perfectly now. Highly recommend."