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"It seemed like it took forever but it was worth every penny. They are fabulous people to work with. Our new kitchen is beautiful. We knocked out a wall that divided a family room & kitchen and made it one BIG room. Hickory cabinets,granite counter's large 9' ft. granite island, tile floor. Stainless steel appliance's. It's just a Great looking Kitchen. I should of put it in Star paper before/after. Unbelievable!!!!!!!!"

"Preferred Custom Remodeling was great and I would recommend them to anyone. They had the most complete quote of four contractors I requested. They truly listened to what we wanted to accomplish with the space and they did a fantastic job. There price was extremely competitive and their team was professional and hard working every day. If you're looking for any home renovation whether basic or more complex, you cannot go wrong if you chose to work with Preferred Custom Remodeling and I'm certain you will be happy with their work."

"Should have been a six week job and it turned into a 12 week job.  Very stressful for my wife and I.  I do not feel that Tom listened to my concerns about the work and I don't feel he tried to address those concerns.  Problems with the layout drawing from the cabinet supplier and how his folks installed the cabinets.  I feel Tom would not take responsibility for being the cabinet installer and his being responsible for working with the cabinet designer to make sure the layout and install went as it was planned to go.  Problems caused the coutner tops to have to be modified due to the base cabinet install.  Tom blamed the kitchen designer, but I feel it is Tom's job to work out any of these problem as part of the contractor and install on the job prior to having the counter tops installed.


UPDATE: Below is a copy of an e-mail I sent to Tom Phelps on Saturday 9-13-2014 and his response on Sunday 9-14-2014.  This was 5-6 weeks before the beginning of the work.  The layout drawings and kitchen views were attached to this e-mail.  Included in the e-mail was the brand of cabinets we finalized the project on, the name of the designer, his phone number and his e-mail.  Tom acknowledges receipt of this e-mail by saying he will contact him with any questions.  Tom had this information 5-6 weeks prior to beginning the work and in fact I sent this information to him several times during this 5-6 week period.   Tom's crew installed both runs of the base cabinets 3/4" short of what the layout drawings showed they should be.  They installed the filler pieces in the wrong orientation causing the base cabinet runs to be short.  He would not take responsibility for this and even to this day will not.   I don't know if he is purposefully being misleading or can't remember, but either way it is his responsibility as the contractor to manage the job and he did not do a very good job on my project.  He even states this was a 3 week job and the counter tops took 3 weeks, this is 6 weeks.  The work took 12 weeks to complete. We started well in advance and should have been done by Christmas, but Tom did not finish until almost New Years so our house was a mess during the holidays which we planned properly to have the work done except for the poor job of managing the project.

Email: [member name], I will call the cabinet guy on Monday. The panel should always come a little larger than the exact size of the cabinetry. The crown molding should be fine at two and five eighths. Thanks for the information, now I can see what you are talking about. Have a good weekend, Tom  



On Saturday, September 13, 2014 4:57 PM,

Tom:   Here are the view layouts of the kitchen.  If you open [member name] you will see the back of the peninsula.  The two doors tot he left actually open and are a cabinet.  The two tot he right are a single width panel with the doors applied.  My cabinet guys question is since this covers the back of a 18 & 15" cabinets do you want this exactly 33" wide or would you like it a little wide, say 1/4" so you have extra to trim if you need it.   I am purchasing cabinets from Direct plus.  Medallion brand.  My contact there is Jim.  317-337-1400 they are closed on Sun & Mon.    Would you consider calling him to get more clarity on why this might be necessary?  He seems to think it might be when mating the panel to the actual cabinet next to it.  Not sure why?   Thanks.   [member name]
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"Keith with Just Bathrooms is the absolute best! Keith and his assistant were here when he said he was going to be and they are careful and clean and professional. Keith remodeled our hall bathroom for us in 2015 and we were so pleased with his work that we wanted him to remodel our kitchen in February 2021 and could not be more pleased. The kitchen is more beautiful than we could have imagined. We knew we wanted him to remodel our master bathroom so we scheduled it when he finished the kitchen. He just finished the remodel of our master bathroom and master closet on Friday and they look absolutely amazing! We couldn’t be happier with our new bathroom and closet and Keith’s work. Keith is really good at what he does and takes pride in his work and it definitely shows. He even pays attention to the smallest details. He is the only contractor I trust. Keith is honest and fair and very knowledgeable and does top quality work. We explained what it was that we wanted and he delivered and we could not be happier. I highly recommend Keith with Just Bathrooms and can’t say enough good things about him and his work."

"Andy was great! Finished our kitchen remodel in under 4 weeks. He was timely and showed up when he said he would. He listened to what we wanted but also had good suggestions about layout and design. He was very easy to work with and responded to all our questions. Very pleased with his quality and workmanship."

"Wayne completed a total remodel to our master bath. It went from outdated and leaking to our dream bathroom. He is honest, flexible, customer oriented and his work is impeccable. I know our shower is never going to leak. He doesn’t cut corners and he takes the extra steps to ensure everything is done right. I would 100% recommend him and if I need another bathroom done, he is the only person I’d call."

"I hired Rabin Remodeling and Restoration to handle general contracting work for my investment property at 9829 Chambre Dr, and I couldn’t be more pleased with the results. Their team was professional, efficient, and very conscious about pricing throughout the entire project. They were also friendly and easy to work with, which made the process smooth from start to finish. Most importantly, the quality of their work truly added tangible value to my home. I highly recommend Rabin Remodeling and Restoration to anyone looking for reliable, skilled, and trustworthy contractors for their property improvement projects."

"I usually don't take the time to leave many reviews, but I felt particularly compelled to leave a review for Ken and his team. We had several contractors come to take a look at what we needed. We had an old wall oven that sat under a counter top range. That oven broke and we could not replace it with anything similar so we ended up buying a single slide in unit. We needed the space cut out and rebuilt for this slide in unit. This required moving a gas line and installing a new electrical outlet (since the unit was duel fuel). This also required cutting out the existing cabinetry and our existing quartz counter top. Plus the actual installation of the unit. We had several contractors (over months) who either told us this couldn't be done or suggested to us that we replace our existing counter top completely. Ken came and did an estimate and felt fairly confident his team could accomplish this. They did amazing work and installed our new unit without any issues. I honestly thought we would need the help of several teams of people (plumber, electrician, etc) but by using Ken, he arranged and coordinated for all of the work to be done through his team, making this so much easier than we thought. The work was done quickly and efficiently so we weren't inconvenienced at all. In addition to the work, Ken was always punctual to all appointments. He was responsive to text and email inquiries and his team was very professional (from his adminstrative assistant, to the guys that came to the house). I will definitely be calling on them again, as we have an old house that always needs work done. I believe Home Experts are home builders and they can handle big remodel jobs as well. Overall I had a great experience with this company."

"Amazing! I love our new open kitchen, dining and living area! It is beautiful! Brent, his crew and the subs were great! They worked hard were professional and respectful of our home. Brent was great keeping me on budget and Dave was great keeping us updated on each step of our remodel."

"They did a remodel of a rental home that included a complete kitchen readout and redesign. They gave advice along the way and the result was a rental that got multiple applications on the first day."