Get matched with top fridge, freezer or ice maker repair or service pros in Cissna Park, IL

"I called Ray's in somewhat of a panic because I was worried they wouldn't be able to come out soon and maybe my 14-year old furnace needed something major. The person who answered the phone was courteous, apologizing that they couldn't work me into their schedule that SAME DAY until 3:00. I was ecstatic. Lou arrived promptly, quickly found the problem, replaced a $280 part, and checked the filter. He said I had a few more months left in the filter so didn't need to replace it until this spring. I couldn't ask for better service. Thank you."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Terrible! Only used Chambers because Whirlpool sent them my service request. Had to leave my mom with tech in so I could return to work, so I wasn't even there to find out what was wrong BUT told him to call me when he knew something. I got vague blurb of the problem and my mom saying he said he broke something on the unit!? Took 3 days and me calling office twice before tech finally called me! And NOWHERE on the paperwork does it state that HE caused more damage to the unit than the original problem!"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"In fall 2016 we replaced our 30-year-old refrigerator with a new energy-efficient LG model with top performance ratings. All was well for eighteen months, but on May 9, 2018, food in the freezer compartment started to thaw. LG asked us to contact their local authorized service representative Eagle Head Enterprises. A nice guy from Eagle came on May 14 and diagnosed compressor failure. (This was the service performed.) Installation was scheduled for nine days later. So far, so good. On installation day, May 22, Eagle Head did not show up; they didn't call; they didn't answer the phone. The following morning they apologized, but rescheduled not for the next day, but for eight days after that. On May 29 Eagle repairman number two arrived. After forty minutes, he told me he couldn’t fix the unit, that it would be "dangerous, a liability." He said he doesn’t call LG, that I should call to see what to do next. I called LG, but they said of course that they had to talk to Eagle. After they got hold of him, they switched me to their second representative which was an hour away in Bloomington. Those guys were able to replace the compressor and restore function. However, we had three weeks without a fridge waiting on Eagle Head Enterprises."

"The installation went well. 2 workers installed about 700 sq. ft. of carpet in about 5 hours. The quality of work seems excellent. Can't see any seams. They trimmed out the transitions exactly as I requested. Overall we are very happy with the installation."

Family owned, operated business servicing Champaign-Urbana and surrounding areas for over 40 years. We treat people, like we would like to be treated.

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

Currently 3 employees.Billing-is with cash or cherck,no credit cards please.License# B0892.No additional ph#s.Discounts-senior citizens,and veterans.