
Serving Coldwater, MS and surrounding areas
In business since 2006
Free estimates
Warranties offered
"I recently bought a house that at one point had beautiful floors, but time and, I surmise, pets, took their toll. Before moving in I did my research and narrowed down to 3 companies to quote the work. Danny met me at the house on my lunch hour to take a look at the floors, take measurements for the quote, and determine what my goals were. He pointed out that the shoeboarding could, and would, be removed prior to sanding so that it wouldn't be eaten away by the sanding equipment. Due to pet stains, he quoted splicing in new boards as a separate line item. I had a few follow-up questions later on that I emailed him about, and always received quick replies. Ultimately, I decided to go with Midsouth Flooring for my refinishing for a few reasons. First, Danny was very easy to reach and more responsive than the others I had quote. Second, availability and my schedule worked out pretty well. Third, the price seemed about right when compared to the other quotes. Danny and I worked out a pickup method for the keys, and his crew got to work on the scheduled day. I went by on my lunch hour and they had three shades of finish applied to small adjacent squares of sanded floor in the coloring range I'd discussed with Danny. I made my selection, then went back to work. The timeline progressed as Danny had described, and in a couple days after the sealant was applied I returned to look at the floors from just inside the door. I was surprised the stains were all sanded out without need for lacing in new wood, which saved me a bit of money. The color looked great and exactly what I was looking for. A day or two later Danny and I met up to review the work in person once everything had dried. We walked around and noted a couple things that weren't quite put back as intended. He finished re-placing the shoeboarding in one of the closets, and applied a little putty into one crack between boards that we found while reviewing. I also noticed that when the workers took down the curtains before getting started, one of the curtain rod fixtures pulled out of the wall, taking some drywall with it. We looked this over, and he vowed to fix that as well. Within a day or two I returned and it looked just as it had before, and held weight just fine. While I can't say everything went 100% to plan, I will say Danny was just as critical of the work as me, and made sure everything was fixed up and taken care of before even discussing payment. I thought that was a nice touch, as he seemed to genuinely care about the quality of the job and not just getting a check. Overall the work went well. The floors turned out like I'd hoped, the dust remaining afterward was incredibly minimal, and communication throughout the process easy. I'd definitely recommend Midsouth Flooring to anyone in the area looking to have their hardwood refinished."





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