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"Avoid Garcia Roofing at all costs!!! I booked them for new gutters for a 4-sided shotgun-style roof and it took 16 months to get it done. I feel like a total sucker for using them. Read my story and know that this is how you will be treated. When I booked the job, they took my 50% deposit and said it would be completed in 3-4 weeks. A month later after hearing nothing, I called in and they hadn't even ordered the materials. Another month passes and a bunch of very sketchy looking dudes show up to install the gutters. They spent the day shirtless, screaming profanities at each other, much to the delight of my elderly neighbors. At one point, one of them seemed to hurt himself pretty badly, from his screams. They had no safety equipment, why would they?? They left trash, nails, metal scrap, cigarette butts, and leaves from the old gutters all over my property. So they left without installing any downspouts. They eventually came back with no notice to install those. Calls about that were not returned. I found out days later that the leaf guard I paid for was NOT INSTALLED AT ALL. I guess they just thought I'd never notice! If you book them, be sure to have a drone or a way to get up and look at what they did. The next time it rained, water poured through big gaps in the gutters and, in many places, they were so far from the edge of the roof that water just ran off the roof onto the ground. What followed was a year of calling to get the gutters fixed and the leaf guards installed. I can't even say how many times someone said they were coming and then just didn't show or call. The leaf guards were finally installed but so badly that a guy had to come back a couple of times over about a 7 month period. He told me himself that he did it really poorly the first time. Garcia Roofing just thinks you probably won't go up and look. Drew, who handled my job, seemed basically annoyed that I wanted anything done. Texts were never answered at all and calls were ignored more than half the time. No show, no call was more common for appointments than anyone actually showing up. They promised me some measly amount of a discount, a couple hundred bucks, and guess what? When the bill finally came, it was for the full amount, of course. They would routinely ignore my calls to fix their pathetic work for months and months but when they send you the bill, you get a text, a phone call, and an email EVERY SINGLE DAY until you pay. They are the worst. If you hire them and you get Drew, cancel the job immediately. I hate this company so much, which I guess is obvious from this review. I can't even cover it all here. DO NOT HIRE THEM!"

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"