Get matched with top tankless water heater repair pros in Concord, MA

"Excellent service. Very professional, on time, and the faucet replacement was done perfectly. Everything is working great now. Highly recommend. "

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Very reasonable, great communication, hardworking. We will definitely hire them again!"

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"They were great to work and explained everything well. "

"Great price and knew the best sump pumps on the market"

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"What I thought would be a simple snaking turned out to be a month long adventure working alongside James (owner) and John at Mac Home Services. Mac Home was excellent. Immediately addressed any issues, worked steadily (even through the holidays!) to resolve pressing plumbing issues, kept me well up to date, were very reasonably priced all things considered. I would absolutely use them again for any plumbing issues. I can't say enough good things about the experience overall. My house was built in the late 1800s and ad-hoc added on to over the years with varying degrees of professional work and Mac work well to fix it all. I never felt like they were having me on (as a young-ish woman owner) or upselling me on anything."

"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."