
Serving Concord, NC and surrounding areas
Approved
In business since 1992
Free estimates
Emergency services offered
"What went well: -Manager was a prompt, helpful communicator -Quality of workmanship was good -Both workers were skilled -When discussing exactly how much wall to tear out and how much siding to replace he was very willing to 'do as much or little as you want.' What didn't go well: -Labor cost is appx $1/minute per worker. Both workers came and looked at the situation, then BOTH left to get supplies and were gone over 2 hours. Granted the siding to my house can be difficult to find, but since BOTH went shopping, shopping time alone cost $200. -Part of the project involved installing a dog door. When the guy went to install it, it was missing piece, so I had to go to PetSmart and buy another one. When I left, he said, "I guess I'll just sit in my truck until you get back." I said, "You could cut the sheetrock or bead board." I was only gone about 20 minutes, and when I got back, the garage where the sheetrock and bead board were stored was still closed and he was not at the work area. Pretty sure that smoking break cost me $20. -Later that day, I didn't hear any activity for about 20 minutes and saw them on a smoke break. $40 smoke break. There were other smoke breaks as well, and I understand they need a little break, but 20 min seemed excessive. Perhaps they should have take a formal lunch break. -The day after they left, I went to paint and found about half the nail holes not caulked and part of the sheetrock work was lumpy and not sanded. Conclusion: Overall nice job, but due to the unfinished work and extra cost, I wouldn't use them again."





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