Get matched with top fridge, freezer or ice maker repair or service pros in Conway, SC

"Shane came early because I had a doctor's appointment and was able to get the refrigerator repaired. "

"Super helpful"

Hello, my name is Kenny and I take pride in providing reliable, high-quality service for every customer. I believe in doing the job right the first time and treating every home with the same care and respect as if it were my own.\nI’m dependable, detail-oriented, and focused on delivering honest work at fair prices. Whether it’s small repairs, maintenance, or improvement projects, my goal is always to make sure my customers are satisfied and confident in the work that’s done.\nVeteran-owned business committed to honest work, fair pricing, and dependable service

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"Great. He gave me a rough estimate over the phone if it was a standard repair and scheduled immediately for 2 days out. I called around to see if I could get someone sooner and no one could do it even with emergency fees and most charged a trip fee to even come do an estimate and not applied towards the work. I called back to confirm my appointment. He finished a job early and called to see if he could come a day earlier and took care of the pipe. He was straight forward with the information and costs and parts and charged a fair price with no extra fees or nonsense. I appreciated his work and promptness and consideration. I would definitely use him again!"

"these guys are dishonest cheats. signed a invoice for $400 and they submitted to Visa for $650. Would not return my calls. Dont do business with Roto-Rooter."

"Best appliance repair experience I have ever had. Mr. Jeff came to my home within 30 minutes of my speaking to their office, and fixed my 14-year-old dryer quickly; I was expecting a high charge from my past experiences with appliance repair, but it was under $100. Mr. Jeff was very personable and respectful, and explained the problem to me clearly. I will use them from now on with all appliance repairs."

"It went very well. Repairs were completed quickly and expertly."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"We had a really good experience. Our A/C went out on the hottest day of the year (102 degrees). When we called, they indicated they were very busy, but we got a return call within one hour from their repair person who showed up 15 minutes after the call. He found two problems with the system, had the parts with him and completed the repair in 30 minutes. Also provided a lot of good information on the current status of our system and possible replacement options. He was able to initiate an annual contract which reduced the pricing on the service call by 10% on the spot. He did not try to sell us on any higher cost work or products. We appreciated his professionalism and the fast response time - this was timely, effective work at a reasonable price."