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"very prompt in resolving my issue and very friendly"

"great job"

"Initially, I spoke with a Sales Manager who called me repeatedly after asking for a quote online. After he called so many times, we decided to call him back. I had him on speakerphone and 5 of us were asking questions. We were promised that if we signed up for the service and it did not work, they would come out to re-service as many times as it took to get rid of these mosquitoes. After the initial service delivery, we were asked to wait a week to notice the change and we waited a week and a half. I called today, only to speak to a *Corporate Quality Manager* who advised I could NOT speak with the Sales Manager and that she would be handling my account. She said they would send someone on 9/30; however, if this did not work, they would NOT be coming out again until the Mosquito Season started again, which means, that even if the mosquitoes persist after 9/30, we are on our own and out the nearly $100 we paid for the first month of service. When I tried to tell her that we were promised something different, she kept robotically repeating herself over and over again that she would be handling my account, the Sales Manager made false promises, that the service would not be continued until Mosquito season started again, and that there was no one else that could help because there is NO ONE above her and that she could resend the agreement if I wanted to read it. She said it was fine if we wanted to cancel the service but we would still have the honor of the agreement. No matter how many times I tried to complete a sentence, she would talk over me. I am willing to have them come out to try again tomorrow, but I do not see myself keeping this service with that kind of representation. I would NOT recommend this company to anyone that expects great customer service."

"Even my picky Dogs who are usually very afraid of people loved Javier and John, I would give them a bazillion stars if I could. Had good rates and guaranteed."

"Very professional and kind. We have only had 1 treatment but are already seeing many dead bugs."

"Calvin was who called me back and he said in order for them to come out and give me a service I would have to sign an agreement that I would continue with them for a year. When I asked what happens if I'm not happy with the job, Calvin said it would be no problem to discontinue. Well, I wan't happy with the job, though the tech that came out to service our home was very nice and professional. However, it did not take care of my pest problem so after 2 tries I cancelled. Now they are saying I have to pay a disconnect fee per the agreement. I told them what I was told and all they would say is "I apologize." Clearly this is a rehearsed line that they've told others. I would have to say that this is a dishonest company. Saying what it takes to get the job and then holding you responsible for their poor work. I am a bit cautious to say the least to go with Angies again if this is whom they are recommending."

"It was absolutely funtastic job done very professionally and honestly. I would not even hesitate for a min to recommend them to someone. "

"Professional, friendly and quick to respond."

"DO NOT DO BUSINESS WITH THIS COMPANY, there are enough Pest Control Companies that conduct business in an ethical manner, save yourself the headache before its too late. They claim to service from property line to property line but yet, I have the same pests as I did before. Due to this, I called to cancel my service after 2 full servicing's and one spot treatment and not seeing a reduction in pests. Nothing is more frustrating than paying for a service and still have to deal with the inconvenience in which the service is suppose to alleviate. During the cancelation, I was told I would be responsible for the cancelation fee, to which I was reluctant because they were not providing the services they had promised and there for not holding up their end of the deal. I can understand differently if it was due to my own reasons and not the quality of service they are providing. Regardless of my position on the cancelation fee, their contract states I have 30 days to remit payment, but ins"

"I have a horrible mosquito problem inside my home. Every technician that showed up for the last 4 months was not made aware that they were supposed to spray inside. I still have a horrible mosquito problem 4 months later and they are not willing to just cancel my service without a $400 service charge"