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"Sign contract April 4th 2025 was told would take two to three weeks this job was removing pressure treated and replacing with composite material we picked out samples from local building material outlet and showed so-called supervisor what we wanted was told he would be ordering them funny thing where we got the samples all items were in stock at least a week delay items had to be special ordered what we were told another special order for the railings another week delay called or message several times to correct mistakes July 4th is just around the corner job is still not complete"

"I recently had an asphalt driveway put in. The crew was very professional. The driveway is smooth and very happy with the quality of the new driveway. They even went above and beyond and put in a small drainage area for water runoff. It has definitely improved the appearance of my home."

"All our projects were completed competently and on time. Communication was excellent. Work was efficiently done and areas left clean. Workers are nice people."

"Long home came to my house today, did a thorough inspection on my roof, explained everything that they would do to fix the problems on my roof. I feel very comfortable with this company and decided to move forward the very first day. Thanks for your help Long home!"

"Excellent - Tito was extremely responsive and his team did excellent work. I shopped around and got multiple quotes, and his was the lowest. More importantly, he had done work on a number of my neighbors’ homes and came highly recommended. His team was very responsive and got the work done on a short time frame which was great because I needed much of the work done before I moved in to my new home. My floors and skylights look great and I have full confidence in his work. One thing which I really liked is the fact that he is constantly in communication, is always available, and is local. The last part is important because he understands the importance of reputation which gives me full confidence in his work. I will definitely be coming back to him again for any future work on my house and wholeheartedly recommend!"

"Very pleased with the wall built and the customer service received... Guri was polite, considerate (tarp under truck, kept area clean), and a true craftsman... The stones were chiseled and time was taken to create a beautiful stacked stone wall. In today's world where it's so hard to find good people to trust with your projects/investments - I highly recommend Guri...."

"I highly recommend Fine Construction Services. Ciaran and his team are detail oriented and a pleasure to work with. I look forward to working together again!"

"I. contact this. company because my dad. recommended. me they are. great contractor company now my basement and deck are. beautiful and I recommend this company. to all my friends and family"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."