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"Professional and friendly to work with. It was easy to set up an appointment and get all of my questions answered in advanced. They did a great job cleaning our air ducts and dryer vent. Great value for the money."

"Needed my dryer vent cleaned. When Ned called I explained to him that I had two 90 degree angles. He assured me he had all the equipment needed to handle this job. When the two men arrived my husband showed them a picture of the two angles in the vent. One guy didn't speak english and walked away. Didn't even want to look at the picture. The other guy who spoke limited english just told us to call his boss. We told him his boss had already assured us they could do the job. Now for all the equipment they brought - a generator that they couldn't even get started. We have an outlet out back and told them to use it. They then just put a small hose in the vent which was blowing air. I was in the closet with the dryer and could hear the hose as it came in. It stopped at the first angle and couldn't bend to go any further. They then left. I was also told that they would bag up any lint that came out on the lawn. Big surprise - there wasn't any. My vent is still clogged."

"BA Klaene and Son went above and beyond to ensure that the foundation repair on our older home (100+ years old) was done in a thorough and professional manner. The job ended up being a little more complex than anticipated and they did more work than originally contracted for to ensure the longevity of the repair. They did not charge additional for the extra work and time and were the ultimate professionals during the entire process."

"Hi Tech crew on time & very organized."

"Excellent work from start to finish. My father was a mason, so I know great work when I see it. First, they brought in a tear-down team to remove the chimney down to the first-floor roof level of our two-story house. After which, they rebuilt the chimney to original height installing approximately 900 new bricks using a new Type N mortar. They installed a new 5" thick concrete crown with a 2" drip edge and an expansion joint. They replaced all accessible sections of fireplace clay flue tile extending 4" - 6" above the concrete crown. Installed new stainless steel chimney cap. Installed 2 sets of new step and counter flashing. Installed 2 sets of new ice water shields and shingles as needed. Cleaned and weather sealed chimney entirely upon completion. After the chimney rebuild was done, the Mason, Seth, and his crew cleaned the work site, to include the whole driveway. They are a very efficient and thorough team. I understand that they like to leave the customer's house and yard as clean or better than they find it."

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

"Work went well and I'll ise them again"

"Fantastic service. I will be calling on them again"