Get matched with top chimney cap installers and replacers in Cypress, FL

"So much stalling, false information, and various other nonsense. It took them forever to do a small metal roof."

"I have to give them one star, which, in my opinion, they don't deserve, in order to do this review. Absolutely among the worst people I have ever dealt with. If Ryan was working for me, he would have been fired a long time ago due to his being so unprofessional. He has a terrible attitude and, in my opinion, based on his dealing with me, has no understanding of how to deal with customers. I do not recommend this company to anyone due to his behavior and will never use them again. The family in my rental had been without AC for over a month due to an incorrectly ordered part, by either Choice warranty or Advantage. Both denied responsibility and blamed it on the other. The AC was finally installed and the installation was not done correctly, according to what the tenant, in their opinion, told me. The tenant said that when it was on cool it blew hot air, and when on heat, blew cold air. The tech who came over the next day and the tenant told me that he (Tech) said that it had been wired incorrectly. I called and got Ryan on the phone and asked what was wrong with the unit and was told by him that it was only a stopped up drain. The tenant said that was caused when the crew that installed the unit and buried the drain. Ryan got very upset, refused to answer my questions, and hung up on me when I asked if everything had been corrected. This man needs to attend anger management classes ASAP. He called me today and informed me that he was a multimillionaire and that his partner was an Attorney and if I didn't remove this post within 24 hours, he would have his partner sue me. I had my phone on speaker as I have hearing issues and my wife heard the entire conversation. I have stated nothing in this post that is not the truth. There was a $900.00 charge for service not covered which I asked him to send me a detailed list showing what the charges were for. He again refused, but did finally admit that it was his charge, not one tacked on by Choice Warranty, but still refuse to give me a breakdown on exactly what he did for the $900.00. As of 24 July he still has not provided me with a receipt for the $900.00 charge. He did tell me that only insane people kept asking questions when they knew they would be getting the same answer. There are several other negative reviews by other former customers on other different sites regarding this company and its Ryan. Read Them. I am a 75 year old Disabled Retired Veteran and have dealt with bullies like Ryan before, so I do not fear him or his threats to file a lawsuit. I believe in doing the right thing, and treating all people well, too bad that Ryan appears to not believe the same. I have pages of documents to back up everything I have posted. As of 26 July he has not provided me with a receipt for the $900.00 charge and what it was for."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"