Get matched with top carpet installers in Cypress, TX

"We spent $8600 for labor and materials and it looked great. These areas are seldom used but after a year I noticed the carpet buckling in a small area and I contacted E Z Floors. I was told they would come out and fix it for a charge. It was a small area so I just didn’t do anything but now it is buckling all over the entire upstairs. I contacted them and was told it was due to the temperature in my home. That did not make any sense to me since we never turn our unit off plus I’ve never heard of such a thing happening. I contacted the manufacturer (Mohawk) and they sent out an inspector who told me the carpet should have been installed using a power stretcher. I was home when the installation occurred and I know for certain the installer did not use a power stretcher. E Z Floor is now ignoring my phone calls and has made no attempt to stand behind their workmanship. I must also mention that 3 months after having the carpet installed I had them install wood flooring throughout the entire downstairs of my home spending $16,650 for a total of over $25,000 and this is how they treat a loyal customer."

"You have to pay up front before any work has been done through his website or phone app. And you pay for a set amount of hours. If it takes longer, you pay again. You don't get reimbursed if it didn't take as long as you paid for. If he has to travel to get a different part, he is on the clock for that too, even if he bought the wrong part to begin with. Seemed like he was learning a few things as he started installing some things, like the closet doors - he bought the wrong roller mechanisms and didn't know how to install a peep hole eyeglass - in fact he lost a part of the magnifier and had to go back to the store to buy another one, as well as the closet roller mechanisms - all at my expense. I do not recommend this company."