Get matched with top tankless water heater repair pros in Dallas, NC

"Good and quick service. Pricey. Water pressure not what it needs to be but at least the banging noise when the water is running has disappeared"

"Prompt, friendly service. Knowledgeable plumber that explained the problem and solution."

"They came and gave me a quote of 4500, I needed the job done so I hired them They sent another company to suck the tank out and they discovered that my tolites was running water they had some suggestions well I repair them and that fixed my problem then the guys from superior came and run the pressure washer and the job wound up costing me 5144 and in advance I told them I was on disability and fixed income, I highly recommend looking around before taking with these guys I know I feel like I was taken advantage of, they will never do any business for me again, another company found the problem and told me how to fix it, I fixed it, and superior made the money for it to me this is a big ripoff"

"The service they provided was excellent. I expected major in wall pipe plumbing repair and the culprit was a toilet cutoff value."

Prompt & Efficient Services LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"Removed 20 year old water heaters. Installed tankless water heater. Very pleased with product. Plumbers were prompt, knowledgeable, explained all options available, gave us an in service of our unit after completion of installation. I feel like we received excellent value for the money. Would highly recommend this company."

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My water heater went out nearly two weeks ago the night before we took a week long trip.  Since we had another place to take showers, we got the company  we use for other ac/heating service to shut down the water heater and also got a proposal from them which was around $2200 for a water heater of the exact make (State) as the one which went bad. 

After reading some water heater reviews, we decided we'd prefer a Rheem, so didn't use the first service provider. 

We got a quote from another plumbing co which was roughly the same (only about $150 more) as the Water Heater Experts quote, but saw in Angie's List that they only had a "B" rating. 

Seeing that Water Heater Experts had an "A" rating and specialized in water heaters, I called them and discussed our needs with them to see what they had to say. 

Unlike the other plumbing company, they did not try to "upsell" me in any way.  In fact, they did more of a "downsell" and probably lost out on what would have been a few quick "sucker" bucks (not really, I'm not that gullible). 

Anyway, from my discussions with both the boss and the installer, I decided to just get the basics done and see how well this higher rated Rheem water heater performs.  Their labor guarantee made that a comfortable decision.

Also, I learned from them that a few simple things like regularly draining the water heater once a year or so could prolong the life of the water heater (and that the problem isn't necessarily a bad water supply, as another plumbing co tried to sell).

My old "State" brand heater started leaking after 8 years use.  Oddly enough, though, Water Heater Experts told me that my old water heater was actually BUILT much longer ago  and showed me how to determine this based on model/serial numbers.

Since I have rental property with the identical brand (only 40 gal instead of 50), I checked and found that it is also MUCH OLDER than I had thought. 

I'm planning to drain that tank soon to see what kind of goo comes out.

Great service, good advice, good prices, and a better warranty on labor than the other guys I checked. 

And if I ever need a replacement (maybe for the rental), I'm DEFINITELY calling the Water Heater Experts AGAIN.

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"Josh contacted me in under 30 mins from my quote request through Home Advisor to discuss the maintenance of my Rinnai Tankless water heater. He was willing to come out same day, but we ended up scheduling first thing the following day. He arrived on-time as promised to clean, descale, and perform a general "check-up" on my aging/13-year old system. The maintenance was performed in a timely fashion, things were reassembled and hot water checked before leaving. Josh also communicated what he saw, expectations of the longevity of the system and sizing for my home, without being pushy to install a new one. Service pricing was fair and comparable to larger companies in Charlotte Metro. I would absolutely recommend their services and use them again."

"The water heater instillation went well. When the plumber left, I noticed that the diverter valve was still leaking. I called and was told that it would need additional work. The plumber didn't say anything about it before he left. I asked for a quote on getting that work done and was told she would get back to me. I didn't hear back and contacted them again a couple days later asking again. They just never responded. Never knew why."

"When draining water heater I asked if they could put hose on plants which he did even moving from plant to plant"