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"Good communication, set clear expectations, got the job done. 3 months after they finished, I have no complaints."

"Very positive experience, great work. Will use again when needed."

"Good work, good price and quality!"

"This is a follow-up to my original review written on 8 October 2019. I do not know how to edit/delete my original review on Home Advisor so this is the best I can do. On 23 October I was contacted by phone by Alan and John who are project managers at United Home Experts. They had just read my 8 Oct review and wanted to speak with me about how my issues could be addressed. They apologized for the time delay (which resulted when the incorrect siding was received) and for not replacing the rotted plywood sheathing. In addition to the originally- agreed-upon $300 lowering of the project cost they added $250 to that amount. My credit card was credited with $550 on 25 Oct. I have increased my rating from 3 starts to 5 stars since I am now very impressed by their desire to do whatever they must in order to maintain their historical good reputation. But as I stated in my original review, I still strongly suggest that the homeowner try to be home while the work is being done so as to catch any errors/problems before they occur. But then this is a good suggestion with any contractor, not just United."

"Mike from MGS responded immediately to my request from Angi for a roofing contractor. He came for an estimate the following day. He gave us a price that was half of another competitor - plus replacing a large skylight. The price included the permit and dumpster. He explained everything thoroughly and answered all our questions - and we didn't have to sit through a two-hour sales pitch. All materials were top quality and installed above standard practice. This was in December and we were concerned about the weather and short daylight. Mike assured us they should have the job done in a day, barring some unexpected repairs to the roof. Their crew came a week later. Crew leader Rick was fantastic.They stripped two layers of ashphalt shingles off the house, breezeway and garage, replaced the skylight, and were done in about seven hours. This included replacing the lead flashing around the chimney and building a cricket above it to divert the water..Amazing! They spent about another hour thouroughly cleaning up all the debris around the property, including scouring for nails with a large rolling magnet. The dumpster was picked up two days later. Except for the great looking new roof, the property looks like like they were never here. We had three days of rain starting a few hours after they left, and the house is completely dry. This was one of the most pleasant experiences I've had dealing with a contractor. From start to finish, everyone has been friendly, respectful and professional. Mike was in constant contact with us throughout the process and responded immediately if I had.question. I highly recommend MGS for any roofing job."

"From the start. the sales rep. was very informative. we had a shingled roof installed 10 years ago by a box store company. very bad response from them! Then we seen an add on television, every thing they said they would do, was done. The team of installers worked in the middle of the winter, they were always on time, they were very clean and professional. They promised there would NOT be any leeks. its been 6 months -no leeks. Fred the Company Manager called several times just to make sure we were satisfied. Great Business- Very Professional Best price & service"

"Great job, professional and honest"

"Although it took a bit of time to work out scheduling, I was beyond impressed with the job David and his assistant did. I own a very old home in Salem with a lot of DIY work by previous owners. My porch roof was starting to sag and collapse. David reconstructed this area of the porch and added additional support beams originally lacking in the construction. He matched the original beams and paint color perfectly to keep the integrity of my old fashioned home. His price was reasonable and he provided receipts for money spent on materials. His cleanup was also impeccable. I will be keeping David in mind for projects I have in the future. "

"The best roofers around always went the extra mile including creative solutions for an old church from 1851. Couldn’t recommend them more"