Get matched with top stone restoration & polishing pros in Danville, VA

"Frank came in on a Saturday and installed tile in 2 bathrooms. The job looked great and I didn't have to clean any mess."

"The price and service were very good, but the workers were not very careful when installed the counter top. I have to ask them to adjust the stone to make it in correct position. <br />"

"RockFab recently installed granite in a remodeled kitchen. The selection of granite products at the showroom is exceptional. The delivery times were very punctual. The installation team was most professional and completed the project perfectly."

"Very profesional. And Mrs Duchess was very nice looking for the best for my especification"

"First, we went to Vintage Stone's location to look at the granite Eric had, there was a very nice remnant that would be big enough for the job. They held that special piece for us until we were ready to have Eric come and make the template of the fireplace. Eric came out took some measurements and gave us the estimate. He then made the template (which is interesting to watch). <br /> Time was not a factor for us, we were out of town and doing other renovations, so we told him there was no rush on the job. After a few weeks (after our schedule cleared up), we called to let him know that anytime he was ready to put it in, was good with us. <br /> Yesterday, Eric and two of his guys came and prepared the fireplace and put in the most beautiful granite covering. I cannot say in words what a transformation that was. It went from yuck to WOW. <br /> Eric (the owner), and everyone that works at Vintage Stone is friendly, knowledgeable and just plain good people. This is the second fireplace Eric has done for us, the other is in my kitchen and we get so many compliments from visitors. Eric also did our kitchen countertops around the same time, which are wonderful too. So, this is the 3rd time he has done work for us. He is all about quality and satisfying his customers.. Also, his estimates have always been right on the penny. I said this in my first review of Vintage Stone; Eric does what he says, at the price that he says and when he says. If every business took the pride in their work, as Eric does, we wouldn't need an and quot;Angie's List.and quot; <br /> <br />"

"Flawless. Jack, Kevan and team were courteous, professional, timely throughout and pricing was on point. Kevan was thorough with the initial assessment and scope of work to be completed. He provided valuable information as we coordinated with paint contractors. We had to bump up our timeline of putting our house on the market and Jack called me right away and shuffle things around so we could meet our deadline. The day of the job, we had a huge snow storm coming, but they rolled in with a team of 5+ guys and they had our old carpet hauled out and fresh new plushy carpet installed and out of there within 5 hours. Amazingly fast, efficient, kind, professional and great price! Would definitely use them again and highly recommend."

"The quality of their work was excellent."

"OVER ALL IT WENT VERY WELL, THEY WERE FRIENDLY AND ON TIME. THERE WAS A PROBLEM WITH A CRACK THAT HAD BEEN REPAIRED PRIOR TO DELIVERY. THEY INDICATED IT WAS REPAIRED AT THE QUARRY, AND THEY DIDN'T SEE IT DURING THE CUTTING OUT OF THE SINK  LOCATION. IN ANY EVENT THEY DISCOUNTED THE PRICE TO MY SATISFACTION AND GAURENTEED THE REPAIR IN WRITING. THEY WOULD HAVE REPLACED THE PIECE HAD I REQUIRED THEM TO DO SO. <br />"

"After the initial attitude, consultation was very average."

"This is probably the most painful review that I have ever had to leave. It’s most painful because the process was so easy and we were SO sure to have made the right choice. Our Sales Associate was amazing. They had a great selection. We were able to quickly obtain a sample. I could go on and on about why I thought this was going to be the most amazing experience. But then it happened. Generally speaking, I wish that there was more “coaching” for getting ready for templating with an older home. The old cabinets were not level. As a matter of fact, they were way out of level. That’s on us. MGW was able to re-schedule our template appointment, which was wonderful. Still, we have nearly ½” gaps between the wall and the countertop due to “old walls”. Okay, that’s on us. We gave them our sink, showed them our existing cooktop and followed all other instructions. They measured the cooktop and took the model number. On installation day, the hole was measured, the cooktop was measured, again. All seemingly great news until my electrician arrives to install the cooktop and the hole is too big. He has to build a smaller square to support the glass cooktop that was solely resting with fractions of inches of support from the countertop. I am told by one of the owners that it “meets specifications” and “is normal” since it’s not “falling through the hole”. “Unless it’s falling through the hole, we did our job.” This was his “hill”! He stood aggressively firm in that they did everything right and in, over, 40 years this has never been an issue. So, again, we the homeowners and, now, the manufacture specs are at fault. When I tell you that I was shocked by his behavior and unwillingness, not only to, own any fault whatsoever, but blatant disregard for customer service; it’s probably an understatement. He was so defensive and self-assured at the same time. Fortunately, for me, my electrician is also a trim carpenter. I didn’t need MGW to take ownership or be responsible for these minor failures, but my hope was that they would so that I did not have to write this ending to the story. So that I don’t have to look elsewhere for future projects. Literally one person stands in the way of a GREAT referral, but I am reminded that people make, or break, the difference. Not the CNC machine, not the manufacturer specs and certainly not the belief that fractions of inches is sufficient support for a glass cooktop. You know, the thing that you rest heavy pots and pans on (up to 4 at a time). But what do I know? Clearly. UPDATE: I contemplate deeply before writing a review and only to the extent that it’s helpful for others. I hope that it rings true here. I took some time over the weekend to meet with the owner that I spoke to by phone earlier in the week. I was reminded that on two separate occasions, he came out to make some minor repairs to the countertop after install. Within the day, on separate days, he was able to come to our home to make the repair. It certainly reminded me why we chose MGW in the first place. It was a little more expensive than what we were originally considering, but it was worth it. The consideration to update my zero-star review to a four-star review is that IF this problem had not already been resolved, and irrespective of “responsibility”, I believe that MGW would have worked to make a better solution to secure the cooktop. This cooktop was existing to the house when we purchased it, but the previous homeowners purchased it in 2015. So, I wouldn’t consider it ancient. Still, it needed further consideration and I believe that this served as a learning experience."