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"Did great work in building and installing cellar door."

"They showed up on schedule, wore protective coverings on their shoes, got down to business identifying the problem. Got the correct replacement rollers for our sliding glass door and installed and adjusted them perfectly. Couldnâ t be happier with the experience!"

"Mike did a phenomenal job mounting 2 TVs, 2 Sound Bars, bedroom end table lights, and a towel rack."

"Dan Johnson and his crew were an incredible blessing during a challenging time for my family. My mother was battling AML, and Dan generously volunteered his time to make sure our home was ready for her return. He and his team went above and beyond, installing all the interior doors, trimming out each room with precision, laying laminate flooring throughout the house, and even adding a beautiful chair rail in the main living area. Their attention to detail and dedication to quality work truly transformed the space. It was so beautiful when mom made it home. We are so grateful for Dan’s kindness, generosity, and exceptional work. Highly recommend!"

"Kevin has been here several times: replaced a dishwasher and installed a new faucet. He is amazing."

"Great follow thru!! Mark is very nice to work with."

"This was one of the best experiences Iâ ve experienced with a contractor. He was extremely reasonable on price, gave a timeline AND came in faster than it, and was extremely communicative. Hire him right now! Iâ m already trying to think of other projects for him."

"Chris and Scott along with their crew did an excellent job of removing a tree in our back yard."

"Tyler did a great job installing the garbage disposal. He was prompt, kept me advised on his time of arrival and the pricing was reasonable. I would highly recommend him for your plumbing repairs and installations."

"I wish I could give this company a better rating but I cannot do so in good conscience. The quality of the windows and installation is very good. The price was fantastic. The crew cleaned up after themselves.
  I was not told until AFTER I had made the down payment on the windows that the company was scheduled at least 6 weeks out for installation. The explanation for the delay, which is that we were having an exceptionally wet summer, and they could not install in the rain was valid, it just would have been nice to be advised of the anticipated wait time in advance of the purchase.
  The install actually happened 11 weeks after the initial payment was made. While circumstances beyond the company's control, like weather, are understandable, lack of communication is not. When I followed up to find out an approximate time for installation, there were long delays in response from Morningstar.
  The first two times I got a slow and dismissive answer regarding my questions about an approximate install date, I accepted the response given by Melissa, which was that the rain had pushed their schedule further back, and that additionally, their Angie's List offer had resulted in a great deal of work. When the delays continued, it became clear that in addition to being a professional salesperson, Melissa is a professional excuse maker.
  If your company gets behind due to high volume or other circumstances; the professional response is to hire more help if necessary to catch up. Clearly this is not a strategy this company employs. When I finally got an anticipated install date, first, the company from which Morningstar gets the windows allegedly did not have my order ready, which resulted in another delay. Really, I placed my order in June and the windows weren't ready in August? I believed it at first, but upon more reflection this seems highly unlikely. So we rescheduled.
  We were first told to expect the installers at 8am. We were only advised of a time when we asked, an approximate time was not offered. Then we were told that we could expect the installers at around 10am. The installers didn't arrive until around 2pm. When we inquired where they install crew was at around 11am, Melissa responded that they were on their way, that they just had to get tools from another work site. When I complained to Melissa of the delay after the install, she showed me pics of the "tools" the crew had to retrieve prior to coming to my home. The "tools" included enormous scaffolding. If she knew they had to break down something so involved, which she clearly did know, she could have told me so that I could better plan my day, but clearly she chose to keep me in the dark. Additionally, mortar had to be added into a front window as a gap was left due to the difference in thickness of our previous window and the new window. We asked that the mortar be added before it rained again because rain could get behind the brick facade and cause damage to our home. Melissa said she would have someone add the mortar right away. Several days later and after two rains, someone came back and added the mortar.
  Let me summarize by saying we are happy with the quality of the windows and installation. The crew was courteous. However, due to the lack of honest communication I would not work with this company again. Also, after the install I did some math and it became clear that the price I paid divided by the number of people on the crew working, the number of hours worked, cost of actual windows, and profit and overhead for Morningstar's owners; it was clear that there was not much money to go around. In the future I would gladly pay more for better service, which is my disposition in most purchases. I was also disappointed that the failure in communication set by ownership has trickled down to the crew. The crew abruptly left after working the last day of install without telling us they were leaving. Too bad for them because we had prepared a decent sized cash tip that they missed out on. I emphasize the challenges with this company are clearly at the owner/management level and not with the crew. I cannot recommend working with this company."