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"The quality of work is fantastic, and Marek is the best project manager you could ask for. The reason I removed one star is because I believe the quoted contract price, specifically for allowances, can improve. You should expect to add a minimum of $20,000 to your contract price. I also recommend referring to your contract throughout to ensure you aren’t getting an extra charge for something that should be included. Like I said, the quality of work is fantastic, but the up front pricing can improve."

"The men made a great new shower area! They cleaned up as well! I called the office to try to arrange the balance of work. Haven’t heard back from anyone - but yes! The work great!"

"Becoming a new dad changes how you look at your home — suddenly, every space has to make sense for family life. We decided to remodel our basement bathroom to make it more comfortable for guests and easier for us as we adjust to life with a newborn. Century City Baths made the whole process incredibly smooth. The new bathroom has become a lifesaver for late-night routines, diaper changes, and when family visits to help with the baby. It’s functional, comfortable, and looks great too. For a first-time dad juggling a lot, having one less thing to worry about is a huge relief. Century City Baths turned a dark basement corner into a space that actually works for our growing family — clean, durable, and thoughtfully built. Couldn’t ask for a better experience."

"Remodel went extremely well even with material delays (not ordered through Rowe construction.) They were able to pivot and work on different areas of this extensive remodel. This crew showed up every day and notified us if they were not going to come or if they were delayed.They also pointed out and/or were able to troubleshoot areas of design that wouldn’t look aesthetically pleasing. In addition, they cleaned up the interior each day and regularly picked up construction waste placed in the garage during this process."

"They had to come two extra times to fix the work that was done."

"I had some backup into the basement, they came to rod it out and told me I needed to check the line going to the street and they could come back for a video check. Well they said they came back and took the video and I needed some expensive work to clear the line. I called to ask them for the video, they said that they'd have someone call me back. They called me back and said that there was no video, their worker didn't put in a USB drive and besides they said I didn't ask for one. What did they expect I was asking for??? I said I expected and wanted a video, how do I know they even really performed the work. They said they would call me back. THEY DIDN'T. I called them back, they again said they'd call me. Again no call. The last time they told me, the owner was on another call but would definitely call me back. One week later NO CALLBACK. I firmly believe they didn't do a video, charged me for one and took me for a sucker. I will NEVER use this company again. I think they are crooks. P.S. Ever since they rodded the drain one of my toilets started have trouble flushing. I won't doubt they messed it up so they could come back again for more money. DO NOT USE. P.P.S. I wonder if they will contact me on this posting, I doubt it."

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."