Get matched with top chimney cap installers and replacers in Dixon, MO

"The entire process went very smoothly.  Their supplier had shipped the wrong marble front for the fireplace and that was the only delay.  Everything from the original start of decision to purchase a gas fireplace moved like clockwork.  Darin Bricker(Sales Manager) was extremely knowledgeable of the products they carry and able to explain anything about the units.  He sent an installer to the house to be sure the unit would work for us and to let us know what the install would consist of and also made a list of everything it would take for the install.  The installer who came to our house was Rich Mades and I could immediately tell he knew exactly what he was doing as he exuded complete confidence and knowledge of his work.  The sale was made and we paid for the unit up front and the unit was then ordered and installed in about two weeks.  Rich Mades  and Mke Mades were  the installers for the fireplace and all gas lines to the outside of the home.  Their work was and is spotless and they kept cleaned up after themselves immaculately by constant use of a vacuum.  Rich also came back and lit and adjusted the burners after I had a 500 gallon propane tank installed.  As I had said earlier their supplier had shipped the wrong marble and installer Joe Burgess came back just today and installed the marble front surround.  He was an extremely confident and capable installer just as Rich and Mike were.  As far as I'm concerned the whole installation is a beautiful piece of work and the fireplace itself really does set the house off.  Actually, I wish they handled a larger line consisting of appliances, water heaters, etc as there is a lot of pride in their installs and as we get older or don't have the knowledge necessary to do installs, they would be a great source.  I am going back there this week as I've been looking for a siding material that won't mold or mildew to put on the north side of my house.  They think they may have exactly what I need and they do install also.  I am a very satisfied customer. <br />"

"The installation was done on time and cleanup was exceptional."

"Went right to work and did a great job."

"Don’t look anywhere else! Diane & Allen did a FANTASTIC job! Prompt, great communications during scheduling, great on-site service, knowledgeable, certified, professional from top to bottom! We are going to their annual plan, which we had absolutely no intention prior to do. Great service!"

"They were timely. They re-roofed the entire house in one day. They were neat and clean around our house. They made an effort to avoid destroying my flowers. They cleaned all debris out of the yard. We had some questions about the roof and they corrected that in a matter of one day. All of our expectations were met."

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful. <br /> From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard. <br /> When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed. <br /> I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else. <br /> <br /> <br />"

"The first unit was delivered in a timely manner. However, the carrier did not adhere to the shippers warnings about product fragility and the unit was received in a damaged state. The unit was sent back to Classic Copperworks for repair.  The repair was treated as a priority by Mr. Threadgill, who had the unit shipped back to me in three weeks. It arrived in good condition that time. <br /> Mr Threadgill was very helpful in providing support in order to finish our project. He even had a caulking product sent to us in order to help with flashing the unit. That meant alot. <br /> I am not a professional contractor, but was able to install the unit myself with his support. However, my profession does provide me the opportunity to serve the public and as such, I feel that I am more than qualified in commenting on good service. While Classic Copperworks may not be the cheapest provider of goods and services, they stand behind their product and provide great support. It requiress a "leap of faith" to order an expensive unit from an out-of-state provider with no prior mutual history, but I can attest to my complete satisfaction. <br /> WRS <br /> <br />"

"I started out by getting quite alot of quotes for estimates. Seen WSR Rooofing on Angie's list and Better Business Bureau. Called and made a appointment. Was very happy with the service, and work appears done well. I don't know alot about how the finished work should look, although recieved some good remarks on it. They work with you, and the are trustable, would definately hire them for other work."

"Removal of shingles and replacement went as planned. Owner was easy to talk to and seemed down to earth/fair. No problems. Was supposed to add additional venting to the roof as well, but failed to complete this portion. Tried calling once, but no response. Due to my own busy schedule and insignificance and cheapness of this part of the job, I didn't push the issue. Would still recommend him. <br />"