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"Very satisfied with the results Definitely recommend"

"I contacted Mr. Charles Alvarez to come to my property and give me a quote for structure repair of the exterior of my home and also to paint exterior of home. After 2 no shows he finally came out on the 3rd day which was November 3, 2020 but it was at 8:30pm at night after he was supposed to be there between 5:30pm but no later than 7:00pm! That night he quoted me $3200 for materials and labor. I have the contract. He promised to have the job done in 3 days. I paid him $1900 - $600 for materials and $1300 for half the job. After he worked 1 day he asked for $800 of the remaining balance and said i needed to pay for the wood for my structure repair! As of today December 9, 2020, he has only been to my house maybe 6 days and never shows up until after lunch. He keeps saying he is coming and never shows up. Nothing has been completed on my home. He said he was coming yesterday and never showed up. I called him today he said he will have to reschedule. He left my 100 year old home and my yard a complete mess. I have every message and pictures of all of his mess. He even rutted up my yard and broke my field drain after I had already told him not to drive through my yard. Now I have to finish the repairs and paint myself or hire someone else AND have the field drain to my cesspool replaced because it can't be repaired. NEVER EVER HIRE THIS GUY! You will regret it. And I paid him for the full job the last day he was here and he has refused to come back and finish. That was 7 days ago! I will be filing a civil lawsuit against him which i don't count on collecting because he called me from the paint place asking me to give him my credit card number to buy paint and he would pay me back! Yes to buy the paint I already paid for! He also promised to paint my house with a sprayer and then said he was going to paint it with a roller. On 2 occasions he came out to work at night. He applied paint the completely ran off the house and claimed he was a master painter. He also tried to use interior gray paint on my exterior porch. There are so many things that went wrong. The pictures provided show what he considers a finished job, also his stuff scattered in my yard, his paint running off my house and him painting over peeling paint, horrible repairs. I have 30 pictures but they would only let me upload 10."

"This company has very bad customer service and after they collect their installation they will not support there product I had to call the corporate office for someone to call me back. The system was over. $2000 the initial experience was great now fast-forward to March 1 my dog is able to get to the fence, I replaced the batteries and still nothing so I called them for Warranty repair. No one ever responds to voice mail,1 time someone picked up and hung up and never called back. I have texted and called about 8 times still no luck. The system is worthless and I'm out over $2000 I wanted to buy from them because they said they were local. My new fence is ruined and now I have to find another company to help. We live in the time of crappie customer service and I guess when I bought from a local business the experience would be better it was not. The product when it works it is great but good luck on any warranty repairs that might happen. Try another guard dog franchise not these guys"