Get matched with top carpet installers in Dowagiac, MI

"Replaced carpet in living room, hall and stairs with luxury vinyl plank flooring"

"I was not happy with the carpet cleaning because they didn't move my furniture. They just cleaned the carpet around it. I thought the price was high for the service provided. I would not use them again for my carpet cleaning."

"Absolutely wonderful work done at an extremely reasonable price! Prentiss was always very friendly and helpful throughout the process of getting a quote, picking out our carpet & flooring, and setting up an install date. The services rendered went far above and beyond what was expected, and it was extremely nice to have such eager, polite and kind workers in our home. Would absolutely recommend and we are likely to reach out to Portage Flooring first if we ever need other flooring jobs completed in our home.!"

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

"It went great. I had to have some wall to wall berber type carpeting stretched and rolled better than it was. Reason? It's a modular home that was split in two, moved, then re-seamed up. The house move crew did a great job re-seaming the carpeting but I needed the carpet rolled and tacked down better. Jim did a great job. Would hire again and refer to others. I think he also does fencing."

"He took the screens that we wanted fix away with him to get it refixed and he said he would call us back. This was on a Thursday and he said he would call us on the following Monday to set up a date. He called and said because he is 50 miles away he could not get to us for another week and that was ok. The following Monday he was here with the screens and installed them which I did not expect him to do. It was great work and I got some other stuff I want him to do in a couple of weeks. He is terrific and I would use him for anything including redoing my entire kitchen. I thought the price was a little high but considering the quality I would not argue."

"I contacted Empire and a salesman came out to quote laminate flooring installation.  On the day of the initial quote, this individual called to delay the appointment 2 times which made things very inconvenient for me.  When he finally got to my home in Battle Creek to quote the service, he neglected to measure and include a room that I specifically asked to have included in the quote, while quoting me a cost of $5500 for approximately 550 square feet of surface area.  After passing on the offer, an Empire phone rep called me up a week later and said that they could do the same service with a different style of laminate for $3900.  That seems like the kind of thing that a good salesman would include in the initial discussion.  I called the salesman up and scheduled another appointment, after which I reduced the amount of sq ft in the quote to 450 and went with the different style of laminate to reduce costs.  Once all the measurements were done and the product had been selected, the quote changed to $3800, which I found disappointing considering what I had been told by the phone operator (since the sq footage being installed dropped by over 15%). <br /> Empire farms out their installation services to subcontractors, and the salesman was quick to advertise that they had 17 crews working in the Grand Rapids/Kalamazoo/Battle Creek area at the time.  The installation crew is supposed to call your home on the day of installation to give you a timeframe for when you can expect them to show up.  After prepping my house for installation by moving my furniture and belongings out of the 3 rooms being serviced, I received a call on the Friday day of appointment from the service manager at 11 am.  He stated that over 80% of the boxes of laminate for my installation had been damaged in transit from their warehouse in Detroit, so I wouldn't be able to get the work done that day.  I took the day off from work, put my dog in a kennel, and was very disappointed that I was being inconvenienced further.  The manager further assured me that he was going to send a top notch crew out to my home on the following day. <br /> When the installer arrived with his crew (it was a husband and wife team) I discovered that the laminate Empire ordered for my home was in the wrong quantity.  I had ordered 16 boxes of cherry for the living room/dining room, and 13 boxes of white oak for the master bedroom, and they switched the amounts.  Now I was in a position where I had to decide to just get the work done with what there was, or send the crew back causing a further delay.  I chose to just get the work done (after getting my wife's approval to move ahead with the botched color scheme) since I was sick of being stuck in limbo on this project.  <br /> The one thing that Empire did right was subcontract the installation services out to Absolute Flooring (517-243-1765).  The owner/installer was very punctual, very professional, and did an outstanding job of removing the old flooring.  When the laminate got installed in the three rooms being serviced it really made my living space much more comfortable.  If I had to do a similar project to this one again, I would have ordered the laminate through a warehouse myself and contracted with a local company like Absolute Flooring.  Empire was an inconvenience and a disappointment, and I would not recommend their business to any of my friends, family, or acquaintances. <br />"

"The experience with them has been very good."

"Derek Goss did an excellent job installing a new garbage disposal. He is knowledgeable and efficient in his work . He goes out of his way to make sure the job is done correctly. I would hire him again for any home repair!!"

"Excellent! They were on time and professional."