
Austin Fire and Flood
Austin Fire and Flood
Austin Fire & Flood is committed to providing quick and reliable solutions for fire & water damage. Our highly skilled and trained staff is prepared to handle any situation. Our services include; water damage repair & clean up, fire damage repair & clean up, smoke damage repair & clean up, odor removal, biohazard clean up, leak detection, and mold removal & clean up. Once you speak to one of our representatives, we will be on our way within 30 minutes to give you a 100% free inspection, and start repairs immediately. We also work with your insurance company & help identify coverage. We are on call 24/7, never hesitate to reach out to us.
"We live in Oregon and had to coordinate remotely, but email/phone communication was good when lining up testing and estimates. Alex and I texted while items were being pulled from the house, receiving confirmation photos. Comms were good coordinating return of the cleaned items to a storage unit. Billing went smooth. It was only when items didn't turn up that AFF began to destroy the good will they had built with me. When trying to resolve the issue, they blamed their subcontractors and said objects not added to the project through "established communication channels" were not their responsibility -- it didn't matter how much proof I had. An antique family heirloom was lost and left another one sitting in Texas to be retrieved later on our dime. AFF makes errors and dodges accountability. Find another local outfit. If you must work with AFF, dot every i and cross every t -- and make sure you do it through their "established" channel. They added frustration to our tragedy."
Scott S on October 2024
Austin Fire & Flood is committed to providing quick and reliable solutions for fire & water damage. Our highly skilled and trained staff is prepared to handle any situation. Our services include; water damage repair & clean up, fire damage repair & clean up, smoke damage repair & clean up, odor removal, biohazard clean up, leak detection, and mold removal & clean up. Once you speak to one of our representatives, we will be on our way within 30 minutes to give you a 100% free inspection, and start repairs immediately. We also work with your insurance company & help identify coverage. We are on call 24/7, never hesitate to reach out to us.
"We live in Oregon and had to coordinate remotely, but email/phone communication was good when lining up testing and estimates. Alex and I texted while items were being pulled from the house, receiving confirmation photos. Comms were good coordinating return of the cleaned items to a storage unit. Billing went smooth. It was only when items didn't turn up that AFF began to destroy the good will they had built with me. When trying to resolve the issue, they blamed their subcontractors and said objects not added to the project through "established communication channels" were not their responsibility -- it didn't matter how much proof I had. An antique family heirloom was lost and left another one sitting in Texas to be retrieved later on our dime. AFF makes errors and dodges accountability. Find another local outfit. If you must work with AFF, dot every i and cross every t -- and make sure you do it through their "established" channel. They added frustration to our tragedy."
Scott S on October 2024












