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"Professional personnel to the max. The water mitigation team was exceptional in their response and duties. They were at my home one hour from the time I talked with Nicole about my situation. Dehumidifiers going 24/7 for 96 hours and then fans for five days. And they kept the house amazingly clean during its operations. I am totally impressed by the teams' skills and courtesies. Then Jacob, the assessor of how much the costs would come to for insurance purposes has so much experience in the industry from actually laying tile down early in his career, to knowing the inside and outs of the industry. I totally trust his judgement and dedication to ensuring the client doesn't get shortchanged by the insurance company. He's a fighter and unbelievable pro at his work. Emergency Restoration Services is by far the best professionals I've had the distinct pleasure of being its client. I highly recommend for any future misfortunes one might encounter. Thank you ERS LLC for your superb effort and results. Respectfully, Kenneth Martin"

"Use them for a VA loan inspection. There was a small area that had signs of termite damage, the wood around this piece had been replaced years ago, there were holes for treatment all around the house and there was not visable signs of termites. We agreed to have the house treated, it had been a while and they came back in a couple of days and did the treatment. When the report was sent to the VA loan agent they wrote that there was signs of minor termite damage but no proof that it had been previously treated. Our loan officer tried to contact them several times with no luck, in the end the loan officer "waivered" the termite inspection requirement so the re-fi could go through. Very stressful all the way around."

"A two-man team worked very efficiently to remove each vent cover and vacuum inside the vent openings throughout the townhouse. One man removed the vent covers while the other man vacuumed inside the vent openings. No problems with how they worked but I think there are other companies who perform a more thorough cleaning of ductwork using other methods. This company did a superficial cleaning and worked very quickly. In and out within an hour.


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"My insurance company recommended Servpro, and they were excellent. They were timely in their response, worked with my schedule, were very thorough and professional, and worked diligently and efficiently while on site. I appreciated their heads-up phone calls when they were on their way to my home and their clear explanation of exactly what they were going to do. They checked on their drying equipment daily until it was complete. They cleaned up after themselves, leaving me in a position where my contractor could now begin the repairs. This is the second time I've used Servpro, and I have no reservations about recommending them."