Get matched with top drain clog or blockage clearers in Dumfries, VA

"I came home from work to find our 40-gallon water heater was not working (it was working that morning). The pilot was out and I could not get it re-lit (I do know how to light a pilot) After checking a number of companies on Angie's List, I contacted DB's Plumbing and Drain. Although it was almost 6pm, a very nice person answered the phone and I explained my dilemma. I was told they could send someone that night but would have to charge an after-hours rate. I was reasonably certain what was wrong would not be a simple fix like re-lighting a pilot so scheduled a visit for the following morning between 10 am and 12 noon. Michael D arrived shortly after 10 am. He was very courteous, polite and professional. Before entering my home, he donned a pair of shoe covers which was kept on as long as he was in the house. He diagnosed the problem as being a failed main burner system. As the water heater was 14-years-old, I weighed the cost of replacing just the main burner system on such an old unit against replacing the unit itself. I opted for the water heater replacement. Michael setup the old unit to drain while he went to retrieve the new one from their warehouse which took him about 45 minutes. Upon his return, he removed the old unit and cleaned up the area. He then cut back the existing copper lines to eliminate the numerous soldered couplings from the previous homeowner's repairs. He installed new copper pipes including a new quarter turn shut-off valve. A catch pan was placed and the water heater setup in it. Up reconnecting the gas line, he installed a sediment trap or drip leg (it did not have one previously) which catches sediment sometimes present in natural gas. After bringing the system online, Michael checked the gas line connections for leaks using a detection monitor. The installation was clean and neat and it is obvious Michael is conscientious about his work. Always interested in how things in my home work, Michael was very gracious in answering my questions regarding the installation. I am very happy with the install.and would like to thank Michael for his professionalism and the education."

"When we purchased our home, we learned that the previous owners had Mermaid Water install a water treatment and purification system, as well as the hot water heater. We have never had a home with well/septic or treatment/purification system. We have had Mermaid Water come out on several occasions and each time the technicians have been extremely knowledgeable and friendly and conscientious. They have taken time to not only service our home but they have freely shared their knowledge with us and helped us better understand how the water works in our home. We always feel like we got the value for our money and then some! Brent, Matchett, Jay...have all been incredibly helpful and friendly! The few questions/concerns we've had (mostly due to our ignorance), they have always been willing to follow-up and resolve and resolution has been 110%. Also, they have an amazing customer service approach with their scheduling and notifications and immediate appointments scheduled--you always know who and when they will be at your home, and we love this extra touch!! Thank you Mermaid Water! We HIGHLY recommend!"

"We called DoneRite after the water heater replacement company fiddled with the Town’s water supply end and somehow caused a blockage that shut off water supply coming into our house. Willis and his assistant arrived promptly and were confident in their assessment of the situation and their proposed solution. They were courteous in their interactions and also said that if their solution did not work then they would not charge us. The Town had informed us the previous day that they should be contacted first to come and shut off the Town end of the supply for any repair work. Willis was respectful of this request from us and waited patiently for half an hour for the Town to send their people. Willis suggested a replacement for our main water valve (which was very old and stuck), and also got our water supply back quickly. They also ensured that they had our new water heater turned on and running before leaving. We will not hesitate to contact Willis for any of our plumbing needs."

"The company uses the latest communications tech to book the work and advise of the technician's arrival. Christopher Merino, the electrician for this task was clear about the task and charges and swapped out my old master bedroom ceiling fan in about an hour, attentive to my desires of color temputure for the LED lights and setting control switches to my wall light switch and the fan remote. The company uses electronic billing and produced the invoice and warranty document before he left. In the office Christopher and Michelle asked appropriate questions to define the requirements and kept me informed with updates. Second time I've used them."

"Charles was amazing! He was very communicative, kind, informative, and professional. He got to the root of the plumbing issue quickly and resolved it expertly. Highly recommend this company!!"

"Mark was very diligent, thorough and precise and a most pleasant person to work with. I would not hesitate to hire him again or to recommend him to others."

"We had an outstanding experience with SwiftPro! From start to finish, the team was professional, knowledgeable, and courteous. They took the time to explain our options, answered all our questions, and provided a clear and fair estimate. On installation day, the crew arrived on time, worked efficiently, and left everything spotless. Our new HVAC unit is running perfectly, and we've already noticed a huge difference in comfort and energy efficiency. It's rare to find a company that combines great customer service with top-quality workmanship, but SwiftPro delivered on both. Highly recommend them to anyone in need of HVAC services!"

"Fantastic company! Dedicated, knowledgeable, and friendly. They took care of my plumbing issue immediately, were open and honest about what was wrong, and fully communicated options for repair. Highly recommend!!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. \nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. \nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"I had two systems to replace. they sent out two crews to work them in parallel. The first thing they did was put down tarps inside the house, even on the stairway. It was a rainy day, but they did not make any mess inside the house. They left the furnace room cleaner then they found it when done. The outdoor units were leveled very nicely. They did a nice job of taking out the old units and putting in the new. They did a great job of taping everything to seal in the air flow. The work crew were all very nice, willing to answer my questions, never made me feel like I was slowing them down. They treated me like a customer that they wanted to keep happy. They have a great guarantees that show they stand behind their work. I believe the price that I got was competitive. Not the lowest,, but close, and they just made me feel more comfortable with the likely hood that they will be around another 20 years t service these systems, and they had the better warrantees and labor deals. One thing they do is to put all the units into pans and attach water sensors which will cut off the units if they overflow for some reason. Since the old units had a couple issues like that, I really liked that extra touch for even the basement one (the attic unit is required to have the pan.) They also have the nice drains which have the cutoff if the drains clog up. They were done in about 6 hours, including cleanup. And wow, are these new carrier units substantially quieter than the old TRANE ones. Since they are close to the master bedroom window, that is important. Wish I had changed them sooner. Wish I could add some pictures."