Get matched with top carpet repair, refasten, or stretchers in Dunn, NC

"Prompt, professional and did a great job on my carpet."

Welcome to French Family Construction.\nWe are a veteran-owned, family-operated small business proudly serving our community. Our names are Matthew and Christina French, and we started this company nearly 10 years ago with a simple goal: to build quality homes while building a life centered around our five children.\n\nWe take great pride in our craftsmanship and truly enjoy every aspect of construction — from small repairs to full renovations. It would be an honor to earn your trust and the opportunity to help beautify your home.

"It went very well and I am very pleased. I had no problems with them. Everything is in place. They were very efficient and I enjoyed working with them. They were very professional. I will recommend them to my friends."

"The guy was really nice and on time. He was knowledgeable of the carpet issues we had. I just didn't like the style of cleaning. I now love the dry cleaning of my carpet and they don't give that service."

"Tom at DR Restore was great to work with. We had a pipe burst in the unit above causing substantial damage to our condo. He responded immediately and was at our condo that night to work on the mitigation. He explained the process upfront and was with us every step of the way. He has been a valuable resource through the mitigation and repair process and I would highly recommend his services."

"Top quality work, great prices and extraordinary people! I look forward to working with this Company again, so needless to say, I highly recommend them! Great work, and keep it up."

"I use ProGreen to stage all of my homes and I could not be happier with their work. They always go above and beyond for me and my clients. If there are any extra, last minute details that I need immediately fixed or added, they are on it. I highly recommend this amazing company, and I appreciate their tenacity, work ethic and attention to detail."

"He is thorough, and very detail conscience.  His work and pricing is straight forward.  He separates the cost of Labor vs Parts and Supply.  This means you can see there are no hidden markups in the total estimate.  This is the most tricky part of most estimates, and why Hammer Handyman sometimes 'seems' more expensive.  I have been low-balled by many contractors, and then suddenly towards the end of the project there is some cost over-runs that were never estimated or Parts and Supply from companies I have never heard of that all of a sudden I need to install or the project will not finish.  I never feel that I am being fleeced with Don."

"After negotiating a contract with Churchill and settling on a start date, Cary said they would start 05/16/2016 and the job if all went well would take 3-4 days. Churchill sent a crew chief and 8 painters to my home Monday morning arriving at about 9 am.

What went well:

-The crew chief - Louis - was outstanding.  An ex-military man, he was a good communicator, organizer, as well as painter and carpenter.
-The crew was punctual.  They arrived when they said they would each day, kept me informed of progress and/or problems, and didn't leave the job site until the end of each day.
-Their recommendation on the paint to use was excellent.
-The re-caulking and painting of the trim (baseboards, door frames, chair molding, and crown molding) was first-rate.  It all looks new.
-The walls look good.  There were several repairs that needed to be done to the drywall (cracks and dents, some of them moderate to severe) and the repairs look good and the walls all look good.

What went ok but could have been better:

-I added crown molding upstairs, but Louis, the crew chief, advised against putting it in every room.  The landing at the top of the stairs had the air-return and some other ceiling obstacles so I decided to go with his advice and leave it out of that room.  The crown in the other rooms was difficult as the walls and corners were badly out-of-square.  Louis did the best he could and the final result is ok but not not perfect.
-The guys moved all the furniture but it wasn't put back in the right places.  This was partially my fault as I didn't check upstairs and wasn't too concerned with it as I am cleaning the carpets later so the furniture will be moved again.  But they should have verified with me where everything went.

What didn't go well:

-If I had to do it over again, I would pay much closer attention to the tape job and the use of drop cloths.  As it was, there was plenty of paint splatter.  I eventually brought it to Louis's attention and most of the splatter was cleaned up.  But the tape job was sloppy at best and the drop cloth coverage was insufficient.  I keep finding paint splatter.
-The plastic covering the furniture got tears in it resulting in paint on some of the furniture.  It was all cleaned up ok but the crew needs to pay attention to this.
-There were several paint runs that needed be cleaned and redone after the job was done.
-The vanity in the half-bath had the counter top broken loose from the side rail splash guards.  One of the painters stood on the counter top to paint the wall behind and above the sink.  There was a big footprint on one side of the sink.  I got on Louis pretty hard about this and told him no one should ever climb on somebody else's furniture must less break something and not tell them about it.  Louis made the necessary repairs so it turned out ok.
-A window sill in an upstairs bedroom had a very large dent in it where the crew banged a bookcase against it.  It was repaired so you can't tell it was damaged, but nobody said anything to me about it, I had to point it out to them.
-In general, the crew seemed in a hurry.  Painting takes patience, and I mentioned to Louis they needed to slow down.

Final analysis:

This was a large job, so I expected some bumps.  Overall I give them a B grade and would hire them again.  But if you hire Churchill for interior painting, make sure you check the taping and drop cloth coverage and monitor the progress in each room for problems.

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Over twenty years of experience in flooring, We sale & install carpet, vinyl, Luxury Vinyl Plank, Laminate and Hardwood flooring.