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"The insulation techs were friendly and seemed to know what they were doing -- and the price was right. But they took off when finished without a word and tripped a breaker when they hooked up a piece of their equipment -- and neglected to tell us that as well (and they knew they had done that according to the company). Fortunately it was not for my garage refrigerator/freezer."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update: they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I did not and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"i am well satisfied with the quality of the work performed."

"Excellent work"

"I recently had "out of control" mold issues in the furnace room in my basement. My son and I were both suffering respiratory issues, so it had to be resolved. I brought in a company to test for mold, and ended up hiring them for remediation. When it came to "What do I do now to prevent this in the future?" they were not able to help me. After a search through ND, I came up with the names of several companies, and had all 4 out for a quote. Each person who came told me something different, some of them completely contradictory. (Ex: "There's standing water in that space" vs. "There's no water problem there, it's completely dry" given two days apart.) I came back to ND and did some more searching. This time I noticed one company came up with glowing recommendations over and over again - Healthy Home Restoration. Dennis, the owner, has a real understanding of indoor air quality issues (finally!) and came up with a proposal to encapsulate the space, add some ductwork into the unfinished workspace and put dehumidifiers in both the furnace area and workroom. (Rest of the basement is finished, with standard HVAC duct work.) The team came out and did a fantastic job. I highly recommend them! Had I known they could have done the entire job, including the part the first company did to remediate the problem, I would have hired them first. They are the best of the best!"

"I was not satisfied with the work. Grading was not done, and they did a poor job on leveling the lawn."

"Rex, gave our estimate and took care with explaining everything to me, he was genuine. Eric managed and worked on the project, he was professional and made my daughters and I feel extremely comfortable and confident. He kept us informed in every part of the job. Freddie was really friendly and helpful as well. They did an amazing job and took great care with our home. I highly recommend hiring falcone."

"I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was spotty. I was given dates work would be done but I had to call to find out exact times. I expected a little more communication but, in the end, Tarheel showed up when they said they would, and they did the work they promised. Macai and Fred did a great job encapsulating the crawlspace. I'm pretty picky and I went down and inspected things myself. There is no way I could have done a good a job as they did. The work these guys do is grueling in unsavory conditions. I had a small issue with the crawlspace door and dehumidifier pump, but both were fixed in short order. In the end I'm happy with how things turned out and I would recommend Tarheel to anyone looking to get their crawlspace encapsulated."

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."