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I was initially happy with their work. They explained all the problems with the drains and gave me an accurate estimate. They finished the work in a timely and professional manner.

The issue is that the work was done in the winter when the ground was frozen and snow covered. I have spoke to them several times in the past 3 weeks now that the ground is thawed and have been given dates they would come out and repair the groundwork. I have several holes in the yard, one being almost 3 feet deep. I have been scheduled for repairs but to date they have not been done. I'm told each time that they encountered a job that took longer than expected.

If they do the repairs I will come back and amend this review. But at this time could not recommend this company.

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"The work was excellent. The plumber arrived on time and kept me informed of what he was finding and doing as he corrected the issue."

"Highly recommended. Very professional, Very fair price. Will definitely recommend to anyone needing plumbing services."

"from the beginning to the completed project, we could not be more satisfied. All personnel involved in the project were well informend and courteous and professional."

"As I started cleaning up after the super bowl, I realized that I had no hot water. I checked the ate heater and noticed that the pilot had gone out. This morning, I called a few places and this was the only one that said they could have someone out immediately. The operator took my name and number and said someone will be here between 10-12. It was 930am when I called. At 1030, the plumbers where knocking on my door. It was wet outside so they took the boots off and then serviced the water heater. He Re-lit the pilot and gave me an estimate on a replacement as the one I have hasn't been replaced in years. They were in and out in about 30 minutes and I only missed a couple of hours of work. Great job!"

"I have some other work to be done and I would probably call them to do it.  There wasn’t very much of cleaning up to do because I was there.  I had a flooded basement so I had to pump the water out and all they did was to come and replaced a sump pump.  The mess they made was in destroying a few bolts from what was left over from the flooded basement, nothing that I could judge that on.  Price wise I don’t have anything to compare them with.  I do not feel what I paid them was out of line at all.  They would have been here earlier if I had wanted them to."

"Our home is over 100 yrs old and never had a pantry closet. Troy did a wonderful job and improvised with the challenges he faced due to the fact that nothing is even in our home. Despite the challenges he faced, he was able to give us exactly what we wanted. He is also prompt. There arent that many good laborers in Muncie. I hope he stays around for another 10 years. This town needs him and we plan on using him again."

"A few years ago, we purchased a home that had been partially flipped. Over the first several months that we lived in the home, we found that the previous owners had intentionally attempted to cover up many water issues in the basement and crawlspace. Over a three year period, we continued to find and uncover the many issues that the "flippers" attempted to hide. We initially reached out to Indiana Crawlspace Repair based on their Google reviews. Over the three year period, Larry, the owner came to our house a number of occasions to look at the issues as we found them. Larry was fantastic to work with. He's very down to earth and we never got the feeling that he was trying to just sell his services to us. He was sympathetic to the situation we were in and provided us help that was far beyond what we could have asked for. I don't imagine that there are many people/companies out there that would help us the way Larry did. Finally, after three years we decided to have our basement and crawlspace repaired once and for all. Larry's crew did a fantastic job on both parts. His guys were great to work with. They were hard-working, courteous and trustworthy. They were especially kind to one of our sons (10 yrs. old) because he loves all things construction and wanted to observe the work while it was in progress. For the first time since purchasing our home, we have a dry basement & crawlspace. We've never been able to utilize these areas like we had intended due to the constant water issue. We are very happy with the end result and would absolutely recommend Indiana Crawlspace Repair. We are beyond grateful for Larry, Erika (office admin) and the people he employs."

"Mike Craw came with someone he was training.  They arrived on time, took up the toilet, replaced the wax seal, and then raised and leveled the toilet.  Our pipes are old so he explained that eventually the pipes would probably have to be replace because of corrosion but that it could wait.  He then cleaned out the main drain from the toilet which greatly improved the flushing capacity.  I would definitely use Craw Plumbing again."

"The work was done but has not lasted; already damaged and cracked.  Very expensive for the value received. 

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