Get matched with top carpet installers in Eau Claire, WI

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

"The process began with product selection. Russ Zimmerman, and daughter Holly, advised us on product selection and assisted with color selection as well. The materials were ordered and installation went smoothly. Their installation crew was very professional and did a nice job of clean-up after the work was completed. The quality of the products and installation are first rate and got great reviews - the home was in the 2012 Parade of Homes. We will use them again if the need arises and would recommend them to others."

"We stopped by their showroom in Menomonie to find our more about their selection and get some ideas for our house.  They spent a lot of time with us and made us feel comfortable dealing with them.  After our visit at the store, the estimator came out to our house about two hours later to measure everything for a bid.  We received the bid a day or two later.  We did the house in two phases: two bedrooms first in March, and the great room in September.  The installer was very courteous and even showed me some tips on how to make the installation trim out better, which worked fantastic.  Our great room and bedrooms look fabulous.  Nevin's assured me that if there is any issues down the road (movement, buckling, etc...) that they will take care of it.  I'm sure Home Depot and Lowe's can't give the level of service that Nevin's can give. <br />"

"Very professional and efficient carpet removal and installation. Carpet looks great. Nice to work with. Definitely would hire again."

"Purchased Carpet on 8/26 with an install of 8/31 recived an automated call at 7:30am the morning of the install and said we would done in the afternoon that the installer had a previous job in the morning. We didn't hear anything until 2pm on the 31st when the installer called and said he will be there between 3:30 and 4:30PM. He arrived just after 4:30pm and it took him till 7:30pm to complete the job and he rushed through it, he was exhausted. This is the 2nd time we have used Empire and the previous time we went through the same exact experience. I called the company to discuss the issue with the general manager and he basically said "Not everyone can be first and if the installer arrived before 6pm that still is satisfactory to him... Umm? The work looks nice I stayed on top of job to ensure it was done correctly vs. the last time we used them and it was not done correctly."

"They came out free of charge and measured 10 windows for window treatments. We ordered treatments for only 2 windows from them for now; when we are ready for the others, they would have the measurements anyways. I worked with 2 different people for this and both of them knew what the other one was doing, which was nice. They have an expert color consultant that we used to put colors together so that we could get ready for painting. They have good products too, as far as the carpets and the window treatments are concerned. I like their staff. They give their time for the work, and the workmanship is excellent. I’ve used them from 2004 right up to about a month ago, and would use them again in the future. I would rate them highly."

"In early August, 2014, we shopped at several places for replacement carpeting for our living room, bedroom, hall, den and stairs (all the same carpet) and wanted the job done by Labor Day Weekend.  We chose KB Carpet to do the job because we liked and trusted Kevin, the owner, and felt that the price for the quality of the carpet and pad we chose was very fair.  We had had problems with a seam showing on our old carpet and Kevin promised us that he would install the carpet and that because the carpet we chose came in a 15 ft width there would only need to be two seams and that they would not show.  Also, the installation would be done in our <br /> time frame.  We gave them half of the purchase price on August 9th, 2014. <br /> However, they got back to us the following week and said the manufacturer couldn?t provide the carpet in the time frame promised.  <br /> We decided to wait and have it done by KB anyway. <br /> The date of Monday, September 15th, was set for installation and Kevin said the whole job would be done in one day.  When we <br /> called just before the weekend to check, Kevin said it would be Tuesday before he could get here. <br /> Tuesday came and it wasn?t until just before noon that two workers (not Kevin) showed up saying that they would be doing the job.  They said that KB had waited until the morning of the installation to pick up the carpet in the Twin Cities (about 70 miles away). On the way back, their truck broke down, and it was middle afternoon when the carpet finally got here. <br /> It took until the afternoon of the next day to finish the job.  We really liked the carpet but there were 4 seams showing (a couple of the seams appeared to be patches where they had measured incorrectly) and where the carpet met other flooring the edges were stapled <br /> and the staples showed badly.  The installers said that the carpet needed to relax and that those problems would disappear. <br /> It soon became evident that they were not disappearing.  We called the installers as we had been instructed, and they came over <br /> to work on them with no real improvement.  We called Kevin to come over to look at the problem and the installers came back again.  This time they pulled out the staples from the edges and installed an invisible metal edge.  They also worked on the seams again with <br /> little improvement.  In talking to Kevin, he said he could fix the seams without pulling up the edges.  Days later he said he couldn?t do so and would need to pull up the carpeting edges.  He also said he couldn?t come until after Thanksgiving.  Then we made the decision to wait until after the holidays because furniture would again have to be moved. <br /> Because of illness, vacations, and other reasons ? some our doing and some Kevin?s ? he and the original installers finally came back in Feb. 2015 and fixed the seams as best they could.  Of the 4 seams that were badly showing, 3 were fixed pretty well.  The one remaining seam that is still is not to our satisfaction is in our bedroom hall area.  They told us to wait a year for the carpet to soften and they could come back and fix it again. <br /> Would we buy from KB again? Yes, but only if Kevin did the installing.  Also, we would not pay KB in full until we were completely satisfied. <br /> <br />"

Additional Email - Lyle@HetzelFlooring.com.

Efficient and high-quality carpet installation of a professional grade. I have four-plus years of carpet installation, and have dealt with shag, berber, cut-loop, and plush styles of carpet in many different types of rooms. \n\nThrough years of hard work and a desire to provide exceptional results, I have cultivated refined skill in this trade. I occasionally work with another professional in the field who is associated with Korger's Decorating in Chippewa Falls, from whom I have learned the majority of my skills. \n\nOffering free estimates anytime of the week, just give me a call! Please consider Iverson Installation to help you on your next home project!