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Dishwasher installers or repairers in Elkridge

Avatar for Armadillo Tile and Home Repair

Armadillo Tile and Home Repair

5.00(
6
)
Approved Pro

Armadillo Tile and Home Repair

5.00(
6
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
802 local quotes requested

Armadillo Tile is a small Maryland business specializing in high end residential and commercial projects. With nearly two decades of experience and a keen eye for detail, we offer expert craftsmanship, unparalleled precision, and a commitment to excellence. Whether it’s a custom bathroom, a gourmet kitchen, or your own unique vision, we provide masterful installations that are both beautiful and durable, while exceeding clients’ expectations every step of the way

"Extremely satisfied with the work! They did an excellent job, got it done quickly and within budget. Also great communication! Highly recommend!"

Paul M on August 2024

Armadillo Tile is a small Maryland business specializing in high end residential and commercial projects. With nearly two decades of experience and a keen eye for detail, we offer expert craftsmanship, unparalleled precision, and a commitment to excellence. Whether it’s a custom bathroom, a gourmet kitchen, or your own unique vision, we provide masterful installations that are both beautiful and durable, while exceeding clients’ expectations every step of the way

"Extremely satisfied with the work! They did an excellent job, got it done quickly and within budget. Also great communication! Highly recommend!"

Paul M on August 2024


Avatar for Atlantic Blue Water Services

Atlantic Blue Water Services

1802 Baltimore Blvd
4.70(
57
)
Approved Pro

Atlantic Blue Water Services

1802 Baltimore Blvd
4.70(
57
)
Approved Pro
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
168 local quotes requested

Averaging a 4.8-star rating across all review platforms, client satisfaction is our #1 priority! Atlantic Blue Water Services provides the highest quality and most specialized home water treatment systems in today's market. We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Don't settle for anything less than the best for your home or business. Experience the difference with Atlantic Blue Water Services. Contact us now for a free, no-obligation water test and discover why we are the preferred choice for clean water solutions in Maryland. Our experienced team is ready to answer your questions and guide you toward the best water solution for your home or business. We invite you to trust us with your water needs! Water Testing - Water Treatment - Water Softening - Well Water - City Water - Well Pumps - Tanks - Drinking Systems - Reverse Osmosis - Residential & Commercial

"Professional"

vignesh m on December 2022

Averaging a 4.8-star rating across all review platforms, client satisfaction is our #1 priority! Atlantic Blue Water Services provides the highest quality and most specialized home water treatment systems in today's market. We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Don't settle for anything less than the best for your home or business. Experience the difference with Atlantic Blue Water Services. Contact us now for a free, no-obligation water test and discover why we are the preferred choice for clean water solutions in Maryland. Our experienced team is ready to answer your questions and guide you toward the best water solution for your home or business. We invite you to trust us with your water needs! Water Testing - Water Treatment - Water Softening - Well Water - City Water - Well Pumps - Tanks - Drinking Systems - Reverse Osmosis - Residential & Commercial

"Professional"

vignesh m on December 2022


Avatar for Mahon Plumbing

Mahon Plumbing

6824 Fort Smallwood Road
4.65(
193
)
Approved Pro

Mahon Plumbing

6824 Fort Smallwood Road
4.65(
193
)
Approved Pro
Customers say: Quality work
1620 local quotes requested
31 years of experience

Welcome to Mahon Plumbing Inc. We proudly serve the Baltimore/Annapolis region as your local plumber since 1994. We are a full service company offering quality plumbing, gas installation and services for residential, commercial and new construction. We have fully stocked vehicles that are ready to handle even the toughest jobs. License Information/Numbers: A202144, 11839, MP9438, 836 & 70650.

"I had a plumbing issue that I thought would turn into a major headache, but Mahon Plumbing made the whole process smooth and stress-free. They arrived on time, quickly diagnosed the problem, and had it fixed before I could even make a second cup of coffee. They were professional, knowledgeable, and even gave me a few tips to avoid future issues. The pricing was fair, and there were no surprises on the bill—just great service from start to finish. If you need a plumber who knows what they’re doing and won’t leave you with a mess, I highly recommend Mahon Plumbing. I’ll definitely call them again for any future plumbing needs!"

Bill V on February 2025

Welcome to Mahon Plumbing Inc. We proudly serve the Baltimore/Annapolis region as your local plumber since 1994. We are a full service company offering quality plumbing, gas installation and services for residential, commercial and new construction. We have fully stocked vehicles that are ready to handle even the toughest jobs. License Information/Numbers: A202144, 11839, MP9438, 836 & 70650.

"I had a plumbing issue that I thought would turn into a major headache, but Mahon Plumbing made the whole process smooth and stress-free. They arrived on time, quickly diagnosed the problem, and had it fixed before I could even make a second cup of coffee. They were professional, knowledgeable, and even gave me a few tips to avoid future issues. The pricing was fair, and there were no surprises on the bill—just great service from start to finish. If you need a plumber who knows what they’re doing and won’t leave you with a mess, I highly recommend Mahon Plumbing. I’ll definitely call them again for any future plumbing needs!"

Bill V on February 2025


Avatar for AES Builder & Home Improvements

AES Builder & Home Improvements

6915 Golden Ring Rd
4.37(
293
)
Approved Pro

AES Builder & Home Improvements

6915 Golden Ring Rd
4.37(
293
)
Approved Pro
Customers say: Quality work
1252 local quotes requested
36 years of experience

Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

Joe S on January 2025

Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

Joe S on January 2025


Avatar for S & J Painting & Remodeling

S & J Painting & Remodeling

Unknown
4.66(
746
)
Approved Pro

S & J Painting & Remodeling

Unknown
4.66(
746
)
Approved Pro
Customers say: Quality work
1187 local quotes requested
24 years of experience

You’ll get both in S&J. As a family owned and operated business located in Howard County, MD we have been helping homeowners in all of Howard County MD, parts of Carroll County, Baltimore County and Northern Anne Arundel County Maryland and surrounding areas with their home improvement needs for over 20 years.

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."

Ivy C on August 2025

You’ll get both in S&J. As a family owned and operated business located in Howard County, MD we have been helping homeowners in all of Howard County MD, parts of Carroll County, Baltimore County and Northern Anne Arundel County Maryland and surrounding areas with their home improvement needs for over 20 years.

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."

Ivy C on August 2025


Avatar for Top Remodeling

Top Remodeling

1620 E Jefferson St, PL14
5.00(
20
)
Approved Pro

Top Remodeling

1620 E Jefferson St, PL14
5.00(
20
)
Approved Pro
Customers say: Quick response
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
1400 local quotes requested

Top Remodeling is a Rockville remodeling contractor providing residential homeowners with the highest quality remodeling services. We provide professional remodeling services, including kitchen remodeling, bathroom remodeling, ADU construction, and more. In addition, we help you with design, planning, permit, and construction process. We take great pride in our top-notch remodeling services in Rockville and ensure that every project we do turns out perfectly.

"Our place had good bones but didn’t work for our daily life. Every room felt cut off from the next. Ben and Teddy from Top Remodeling sat with us and came up with a better layout without changing the size of the home. They moved the hallway, opened the living area, and added a custom touch in almost every room. They rebuilt the inside from the studs and used solid-core doors and clean finishes. We went with soft white walls, bronze handles, and natural maple cabinets. Now, it all feels open and calm. Every room has a purpose."

Serenity H on June 2025

Top Remodeling is a Rockville remodeling contractor providing residential homeowners with the highest quality remodeling services. We provide professional remodeling services, including kitchen remodeling, bathroom remodeling, ADU construction, and more. In addition, we help you with design, planning, permit, and construction process. We take great pride in our top-notch remodeling services in Rockville and ensure that every project we do turns out perfectly.

"Our place had good bones but didn’t work for our daily life. Every room felt cut off from the next. Ben and Teddy from Top Remodeling sat with us and came up with a better layout without changing the size of the home. They moved the hallway, opened the living area, and added a custom touch in almost every room. They rebuilt the inside from the studs and used solid-core doors and clean finishes. We went with soft white walls, bronze handles, and natural maple cabinets. Now, it all feels open and calm. Every room has a purpose."

Serenity H on June 2025


Avatar for Ehrhardt Brothers Quality Plumbing, Inc

Ehrhardt Brothers Quality Plumbing, Inc

5552 Cedar Lane
4.83(
419
)
Approved Pro

Ehrhardt Brothers Quality Plumbing, Inc

5552 Cedar Lane
4.83(
419
)
Approved Pro
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
652 local quotes requested

We have been in business for 30 years right here in Howard County. As a Master Plumber and Gas Fitter, Mr. Ehrhardt takes pride in getting the job done right the first time. He believes in keeping his staff trained and up to date with the latest codes and newest products. Mr. Erhardt supports the local community and invites you to do the same. For the past 30 years, Ehrhardt has been doing plumbing and gas work in the nearby neighborhoods and local businesses. We're licensed, insured, and trained professionals specializing in all things plumbing and gas. From repairs, installations or renovations, residential or commercial, water heaters, sewers, well pumps, toilets, faucets, clogs, drains, sewer cameras, sump pump, garbage disposal, toilet, faucets, you name it... at Ehrhardt Brothers, we will respond promptly to your calls and provide experienced, trained technicians to service all your plumbing needs. Friendly, Honest, Affordable Knowledgeable, and Locally Owned. Best Plumbers and gas fitters in Howard County and near you. Water heater installation and repairs, Well pump tank installation, gas appliance installation, dishwasher installation, sump pump, water pump, recirc pump, wells, PRV, backflow, and much more. Our mission is to provide reliable, affordable, and top-quality plumbing and gas services to our clients. We believe that everyone deserves access to clean and functioning plumbing, and we're committed to making that a reality for our customers. We want our customers to feel confident in their plumbing and gas systems. Providing quality work in a timely fashion for a fraction of the price. Work done right, all the time. Servicing all of Howard County from Ellicott City out to Laurel. We are the best plumber for your needs. Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing and gas services to meet your needs.

"Rob and his helper did an outstanding job."

Darrell M on April 2025

We have been in business for 30 years right here in Howard County. As a Master Plumber and Gas Fitter, Mr. Ehrhardt takes pride in getting the job done right the first time. He believes in keeping his staff trained and up to date with the latest codes and newest products. Mr. Erhardt supports the local community and invites you to do the same. For the past 30 years, Ehrhardt has been doing plumbing and gas work in the nearby neighborhoods and local businesses. We're licensed, insured, and trained professionals specializing in all things plumbing and gas. From repairs, installations or renovations, residential or commercial, water heaters, sewers, well pumps, toilets, faucets, clogs, drains, sewer cameras, sump pump, garbage disposal, toilet, faucets, you name it... at Ehrhardt Brothers, we will respond promptly to your calls and provide experienced, trained technicians to service all your plumbing needs. Friendly, Honest, Affordable Knowledgeable, and Locally Owned. Best Plumbers and gas fitters in Howard County and near you. Water heater installation and repairs, Well pump tank installation, gas appliance installation, dishwasher installation, sump pump, water pump, recirc pump, wells, PRV, backflow, and much more. Our mission is to provide reliable, affordable, and top-quality plumbing and gas services to our clients. We believe that everyone deserves access to clean and functioning plumbing, and we're committed to making that a reality for our customers. We want our customers to feel confident in their plumbing and gas systems. Providing quality work in a timely fashion for a fraction of the price. Work done right, all the time. Servicing all of Howard County from Ellicott City out to Laurel. We are the best plumber for your needs. Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing and gas services to meet your needs.

"Rob and his helper did an outstanding job."

Darrell M on April 2025


Avatar for Len The Plumber, LLC.

Len The Plumber, LLC.

1552 Ridgely St
4.25(
1,259
)
Approved Pro

Len The Plumber, LLC.

1552 Ridgely St
4.25(
1,259
)
Approved Pro
Customers say: Super punctual
1954 local quotes requested
29 years of experience

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

"On the positive side, the plumber himself (Mr. Ralte) was great. He was courteous, efficient, competent and friendly, and he cleaned everything up nicely. If I were just giving a rating for him I would give 5 stars. Unfortunately, I can't do that for the company overall. My biggest complaint is that the $591 charge for a simple 25 foot snaking of the drain seems exorbitant. I'm actually annoyed with myself now that I agreed to it, but I had already waited 3 days to be able to use my sink and it was too late afternoon for me to get anyone else out that day. In fact, they started with an estimate of $900 (not based on any detailed inspection, just on the fact that neither the sink nor the dishwasher would drain). I actually had the feeling that Mr. Ralte was a bit embarrassed about this estimate, because when I pushed back he immediately offered to try to get me a discount. He went out to his truck for a few minutes, came back and said they had agreed to come down to $591. This seemed like a very arbitrary amount, perhaps aimed at making me feel like at least it was under $600. Still, I was so sick and tired of waiting that I agreed to this, even though I regret it now. The whole visit took slightly over 1 hour, and it turned out that all he really had to do was detach the pipe from the wall, use the regular snake (not even the "super snake") for about 15 minutes, and re-attach the pipe. Then he poured a bottle of (my) bleach down the drain and it was done. Aside from the cost, my first appointment (Sunday 2-5 PM) was a no-show (I got a call 4:45 to say no one would be coming -- too late to try to find someone else). I know this happens sometimes, and (even though it had been predicted), it's not their fault that we had 7 inches of snow overnight so they couldn't come on Monday. But I had to call them on Tuesday morning to confirm that I was on their schedule (11 AM-2 PM), and then called again at 3 PM, only to be told that they hoped they could get someone there that day. After I protested about this, they finally agreed to send someone right over and Mr. Ralte showed up about 45 minutes later. I would rather not have said I would not hire them again, since I don't like to burn bridges, but the review form forces you to choose either Yes or No, and I'm really not inclined to say Yes..."

Agi K on January 2022

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

"On the positive side, the plumber himself (Mr. Ralte) was great. He was courteous, efficient, competent and friendly, and he cleaned everything up nicely. If I were just giving a rating for him I would give 5 stars. Unfortunately, I can't do that for the company overall. My biggest complaint is that the $591 charge for a simple 25 foot snaking of the drain seems exorbitant. I'm actually annoyed with myself now that I agreed to it, but I had already waited 3 days to be able to use my sink and it was too late afternoon for me to get anyone else out that day. In fact, they started with an estimate of $900 (not based on any detailed inspection, just on the fact that neither the sink nor the dishwasher would drain). I actually had the feeling that Mr. Ralte was a bit embarrassed about this estimate, because when I pushed back he immediately offered to try to get me a discount. He went out to his truck for a few minutes, came back and said they had agreed to come down to $591. This seemed like a very arbitrary amount, perhaps aimed at making me feel like at least it was under $600. Still, I was so sick and tired of waiting that I agreed to this, even though I regret it now. The whole visit took slightly over 1 hour, and it turned out that all he really had to do was detach the pipe from the wall, use the regular snake (not even the "super snake") for about 15 minutes, and re-attach the pipe. Then he poured a bottle of (my) bleach down the drain and it was done. Aside from the cost, my first appointment (Sunday 2-5 PM) was a no-show (I got a call 4:45 to say no one would be coming -- too late to try to find someone else). I know this happens sometimes, and (even though it had been predicted), it's not their fault that we had 7 inches of snow overnight so they couldn't come on Monday. But I had to call them on Tuesday morning to confirm that I was on their schedule (11 AM-2 PM), and then called again at 3 PM, only to be told that they hoped they could get someone there that day. After I protested about this, they finally agreed to send someone right over and Mr. Ralte showed up about 45 minutes later. I would rather not have said I would not hire them again, since I don't like to burn bridges, but the review form forces you to choose either Yes or No, and I'm really not inclined to say Yes..."

Agi K on January 2022


Avatar for DMV Kitchen & Bath Inc

DMV Kitchen & Bath Inc

429 E Diamond Ave
4.83(
302
)
Approved Pro

DMV Kitchen & Bath Inc

429 E Diamond Ave
4.83(
302
)
Approved Pro
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
1581 local quotes requested

DMV Kitchen and Bath Inc is a family owned and operated Full Service General Contractor specializing in Kitchen & Bathroom Remodeling and Design/Build Services. We ensure a high quality finished product with flexible and attentive service at a competitive price. We pride ourselves on having the ability to make our clients visions come to life with great design ideas and execution. Showrooms: Chantilly, (VA) (703) 657-0997 and Gaithersburg, (MD)

"DMV were the contractors for a series of renovation projects in my home -- renovate a powder room, complete renovation of the kitchen, renovate a closet space, install a skylight, repaint several rooms and the staircase, and refinish the floors upstairs. Javier and the crew were outstanding: very communicative throughout the project, attentive to my concerns and the integrity of the house, and very accommodating with my neighbors. Javier offered many helpful suggestions for tiling, fixtures, and colors. I'm thrilled with the results -- the quality and precision of the work is excellent, and the skylight has transformed my home and my life. Perhaps the most amazing aspect of the project is that I could not be on site as I was posted overseas during the work. I had to trust Javier and his team completely to carry out the work without my hands-on presence. My trust was well-placed. They took care of my home and its contents, and the project was finished in budget and early. Javier was also super-responsive and helpful once I was able to return home. I can't recommend DMV highly enough! S. Boswell"

Boswell S on July 2025

DMV Kitchen and Bath Inc is a family owned and operated Full Service General Contractor specializing in Kitchen & Bathroom Remodeling and Design/Build Services. We ensure a high quality finished product with flexible and attentive service at a competitive price. We pride ourselves on having the ability to make our clients visions come to life with great design ideas and execution. Showrooms: Chantilly, (VA) (703) 657-0997 and Gaithersburg, (MD)

"DMV were the contractors for a series of renovation projects in my home -- renovate a powder room, complete renovation of the kitchen, renovate a closet space, install a skylight, repaint several rooms and the staircase, and refinish the floors upstairs. Javier and the crew were outstanding: very communicative throughout the project, attentive to my concerns and the integrity of the house, and very accommodating with my neighbors. Javier offered many helpful suggestions for tiling, fixtures, and colors. I'm thrilled with the results -- the quality and precision of the work is excellent, and the skylight has transformed my home and my life. Perhaps the most amazing aspect of the project is that I could not be on site as I was posted overseas during the work. I had to trust Javier and his team completely to carry out the work without my hands-on presence. My trust was well-placed. They took care of my home and its contents, and the project was finished in budget and early. Javier was also super-responsive and helpful once I was able to return home. I can't recommend DMV highly enough! S. Boswell"

Boswell S on July 2025


Avatar for River View

River View

2139 Espey Ct, Suite 7 & 8
4.64(
14
)
Approved Pro

River View

2139 Espey Ct, Suite 7 & 8
4.64(
14
)
Approved Pro
Customers say: Quality work
1796 local quotes requested
1 years of experience

At River View our renovations stands out for its comprehensive services, expert team, customized solutions, quality assurance, proactive communication, attention to detail, timely completion, and unwavering commitment to customer satisfaction. Let us turn your renovation dreams into reality request a quote today!

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

Brian M on April 2025

At River View our renovations stands out for its comprehensive services, expert team, customized solutions, quality assurance, proactive communication, attention to detail, timely completion, and unwavering commitment to customer satisfaction. Let us turn your renovation dreams into reality request a quote today!

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

Brian M on April 2025

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