Get matched with top wood flooring refinish pros in Ellicott City, MD

"A year ago, we had William refinish our floors; he did a great job-- also on painting! Sadly, during the year a dog became in ill an unbeknownst to us had accidents on a rug covering the newly done floors- the moisture seeped into the wood; it needed to be repaired. William did the repair for a reasonable price. Unfortunately, initially the repair didn't look good- I contacted William. He came back and agreed that it didn't come out as he'd hoped (he'd had to replace boards, re-stain and varnish the area). He came back again, re-did the work for no additional fee and it looks GORGEOUS. He showed great integrity and commitment to quality- his disappointment in the original repair was evident on his face. He is not always super quick to get back to you- but I found him to be responsive to polite persistence. He is now my "floor guy"-- we're moving and he'll be the person I call for any flooring related needs."

"Renaissance flooring has provided the flooring for 3 floors in my home. I really love the quality of their products, when friends or family come over they still ask if my hardwood and/or carpeting is brand néw. This year they completed the flooring in my basement. Mr. Latif and Mr. Bassir have been great to work with. They take the time to walk you through the process, listen to your concerns, and don’t try and pitch or push a certain product on you for the sake of a sale. I would certainly recommend Renaissance flooring, and me constantly going back to them despite getting estimates from other companies is a testament to this! ??"

"Efficient and effective. They did a great job both installing new flooring in the master bedroom and refinishing old hardwood to match the new hardwood flooring. I have another two bedrooms s that I plan to have them return to refinish. Their work on the stairs is exceptionally good."

"Very well. They arrived on time each day, worked hard and gave us a beautiful floor."

"Did an amazing job sanding, staining, and sealing our floors!"

"The work I needed done was extensive and I was very pleased with the job. Torres Flooring LLC is very professional and ensures that the job is completed to its entirety. I would recommend to anyone in need of flooring services."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Aaron Goodman. The owner of AG Construction is very polite, responsive, helpful, resourceful, honest and easy to talk to. His team headed by Cesar is exceptional. They are very thorough, skilled, polite and friendly. I was able to pick out the flooring online or at ProSource Flooring . This was also a positive experience. I now have beautiful vinyl plank flooring and hardwood stairs of excellent quality installed in a very timely fashion and at an incredibly fair price!! Steps were also refinished to match the flooring and they look great. Aaron also completed an excellent job in my father’s house with wood floor refinishing and wood stairs. It was beautifully done. My sister highly recommended AG Construction to me."

"Tim and his crew did a excellent job refinishing our hardwood floors, what an amazing difference it made,I would highly recommend Premier Hardwood Floors. The crew showed up on time and completed the work as scheduled,Dana Harrison followed up with us daily on the progress of the work, as we took a few days at the beach while the floors were being refinished,Dana was incredible she called when we came back to make sure we were 100 percent satisfied before she took our final payment, I have never had such a great experience with a contractor,if you ever need your floors refinished these are the folks to call."

"I love my basement now! They removed all of the asbestos flooring, adhesive etc. and installed my new floor in 2 days. The employees were very respectful and worked efficiently. They had said 3 days but they hustled and did it in 2."