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Commercial and Residential

"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."

Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.

Ontario Carpet Center

Residential & commercial flooring installation & repair. Carpets, vinyl, porcelain tile, hardwood & laminate floors.

We have been in business for just over a year but all the staff has many more years of experience in flooring and are willing to help you find that floor you have been dreaming of. We offer all types of flooring. We also build custom showers and remodel bathrooms and kitchens. Before and after hours appointments are not a problem, just ask.

I install carpet vinyl plank all trims and I paint I am responsible dependable and ready to make any and all customers happy

With over a thousand stores worldwide, we not only have enormous buying power, but we have partners in all of the major brands, mills, and manufacturers. We’ve done the research for you. Just tell us your needs, and we’ll satisfy them beyond your expectations. We offer the largest selection of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs and more - and you'll always find the best products and great savings... everyday.