Get matched with top sunroom or patio enclosure builders in Elsah, IL

"I had a Patio Cover installed by Tim Broughton and his crew back in September 2023. When I was getting estimates I had submitted inquiries through several Patio Cover Manufacturers on-line who in turn notified local installers who contacted me to provide estimates. As these local installers contacted me I did my due diligence and looked at reviews. I decided not to use Suburbia because I had read some poor reviews on the internet. His wife continued calling me to try to schedule a bid and I finally told her I had read some poor reviews. She explained to me that the bad reviews were for a hardscaping company that they had initially worked with and that they were no longer associated with that company. I decided to go ahead and let them give me a bid because the patio cover they were installing was precisely the one I really wanted. Mr Broughton came over within a couple of days, explained everything thoroughly, gave me a decent bid, and was likable. I decided to go with him and his company. He returned with the contract, I gave him a deposit and everything was in motion. The product arrived early and was delivered by a different company and Suburbia started the work early. The work was performed in a timely manner and about two weeks earlier than expected and that is where the professionalism ended. On the day of the install, a Monday, I questioned him about the permits. He told me he hadnâ  t had time to get over there since they started earlier than expected and that he was going to take care of it at the end of the day. Hindsight is 20/20. I should have put a stop to the work immediately but I didnâ  t. The next day they returned and started working again. I asked him about the permit. He said he dropped the paperwork off the day before and would return at lunch to get the permit. Meanwhile, one of the crossbeams was damaged during shipping so they had to order a new one. They completed the cover on the second day, except for the side crossbeam, and said they would return when that came in and finish the job. He asked for the remainder of the money except for approximately 10-15% to be paid when everything was finished. I again questioned him about the permit. He was apologetic, he was so busy he hadnâ  t had time to get back up to the city to pick them up, blah blah blah. When he returned to finish the cover he would have all the paperwork in order. Fast forward about Six weeks. The new crossbeam comes in, he schedules a day to come install it. They arrived early in the morning and had it completed within an hour. He asked for final payment and I asked for the permits. He said he would go get them and return in the afternoon. I told him I would mail a check because I didnâ  t currently have access to my checkbook. He never returned with the permit because he never took care of getting the permit. The work was performed unlawfully and in breach of the contract. It was the companyâ  s responsibility to obtain proper work permits from the city prior to performing the work in accordance with the signed contract and in accordance with the municipality ordinance. Mr. Broughton knowingly and willfully did not get the permits and he knowingly and willfully lied to me on several occasions about the status of the work permits. Mr. Broughton will not respond to my telephone calls or my emails regarding this issue. Now it will be my responsibility to obtain the permits and to also pay the fine for not applying for the permits prior to starting the work. In addition to the breach of contract, the gutters leak. I have told him about this issue and he said he would fix it but he still has not fixed the leaky gutters or responded to my request for the permit and final paperwork. I have been more than patient giving him over six months to make things right and he has not made any effort to do so."

"Fast."

"This company absolutely sucks!!! They will not stop harassing me with phone calls. They've called about 15 times, and I've told them each and every time that i no longer need help. And they won't stop!!! I had to report them to angis list. I would have reported them to BBB but they dont seem to exist anywhere except here and some website called Houzz where their account is suspended. I dont think this is a real company. Beware!!!!!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"I'm shocked by all of these 5 star reviews, but then again, I shouldn't be considering they ask for a 5 star review BEFORE they do any work during the estimate phase. They dug up our rose bushes and just left them there to die. They left their clothes in our basement and didn't even bother to clean up after themselves. They also left one of their tripods on our backyard. Not to mention, my husband found 2 cracks from their work order that they didn't even attempt to seal. Oh, and the plates they put on the wall are all crooked. Fast forward 2 weeks and one of the plates is leaking. This is abysmal and I recommend you STAY CLEAR. All photos are of "finished" work."

"I contacted Cabinets.com because of a friend's recommendation. I am totally remodeling my kitchen top to bottom and had no idea how to go about creating a design or much else.. From the first phone call, I was treated with kindness, patience, and respect. I was assigned designer Greg Flassig. I was nervous about all the questions I had and whether he'd be willing to walk me though the process for as long as it took. Not only was he willing, but Greg calmly and patiently answered every single question. He spent as much time with me as I needed, explaining what I didn't understand, adjusting what I needed, and suggesting. what was optimal for. my needs. He even brainstormed solutions with me when I was unhappy with any aspect of the design. Not only did Greg professionally and compassionately help me, but he had a way of reducing my anxiety when it reared up. Greg was respectful of my budget and my needs, and truly heard what I said. He answered every single question I had, and when I didn't know what to ask, he knew what to say. I can't wait to get my cabinets and create my dream kitchen. After working with Greg, I have absolute confidence it will be perfect!"