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"Contractor has very limited personal knowledge of common construction skills -- he personally couldn't do any of the work correctly. I had to find construction solutions for things that were not going to work -- I'm the daughter of a deceased home-building contractor. Among other things, this involved finding kitchen-exhaust solutions (which would be hidden from sight) when the original proposal would produce a hideous jerry-rigged solution which probably wouldn't have met Code. His attitude was, it's not my problem -- I would just have to live with it. He uses limited-skilled people who poorly understand English. He is rarely on the job. I couldn't communicate with his workers. Contractor doesn't pay his subcontractors (owed in the $1000s) nor businesses for $1000 project-purchases. Delightful to be called up by a business to pay for something I had already paid him for and could prove I had. Multiple weeks went by and I didn't see him or his people -- he wasn't reachable either. He was supposed to complete the work (which was partially complete when he started) in 2 months. Seven months later he wasn't even close to completing the work and had totally screwed up the staining and hanging of the interior doors. I made him take them down and remove them from the house -- no way they could have been salvaged. Thanksgiving and Christmas were eminent -- I was expecting company. For several weeks he had performed no work. He just stopped by, in a hurry he said, to give me an invoice for work completed. He made a fool of me, oh so slickly, by saying that he wouldn't do any more work unless I paid him right now and by distracting me with discussing when the work would be done. He gave me no no time to look at the entire, detailed ~ 6-page invoice -- amount on top sheet looked correct. At this point, I considered him lacking in construction knowledge and undependable but not dishonest. Well, he's all of those things! I had to rewrite my check to include the back sheet where it turned out he charged me for twice the number of hours + twice the amount of his overhead + some other things that made no sense. Can I prove it? You bet I can! I called him on it; but he had already cashed the check. He ignored me. No way was it a typo. I'm talking detailed, full-page, item listings which did ultimately take me an hour to go through checking my records against what he claimed. He was owed about $5000; he got about $10,000. His references? With him along, we visited his one in-town reference before we hired him. She and her husband gave him a glowing reference. The work was attractive and well done -- completed about 3-4 years earlier. Today that's ~ 8 years ago. Bet he's still using them."

"This was a trial job before a potential kitchen removal. It involved moving our boiler a short distance, walling off the area, fixing the floor, some electrical. The Babcock family themselves professional but didn't follow thru with the subs. The subs were only concerned with doing the fastest, cheapest job they could do (classic example is on the plumbing rework, the plumber substituted PEX for copper and the former isn't rated for the latter job)."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."