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"Pushy sales. Started off high, reduced the price. Sales guy demanded to leave with a competitors written quote in order to obtain his lower cost ?! I then received a follow up quote regarding a "promotional discount". I said, great please forward me an updated price. I was told this couldn't happen unless the sales guy could come back, clearly it was all BS to simply get me in front of him again for another 2 hours to be pressured into buying. The girl on the phone continuously spoke over me, would not accept the word "NO" to the visit. In the end I had to hang up. This kind of tactic is not good for any customer, it's bullsh*t. So unless you're a fan of what I see as very manipulative behavior and poor sales ethics RUN, do not Walk away...RUN."

"Great company! Had a great project experience with Absolute. Mike was very responsive and made himself available every step of the way. We’re very happy we chose to work with him."

"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."

"Good job. Quick and professional"

"The guys showed up with the materials and tools needed to do the job, problem solved as they figured out what to fix, got it done, and cleaned everything up. Nice and respectful - no mess. Would hire again - highly recommend"

"I had a FANTASTIC experience with LCT! It started with a prompt response from them, setting up an appointment the next day after a tree fell on my house. James came down and explained everything thoroughly and gave me some options. After talking to a few other vendors, I knew I wanted to go with LCT. Their pricing was better than the other quotes and James was great to work with. Before the crew started any work I met the owner, Luis, and knew I had chosen the right company. He was just as great as James, very thorough and let me know what would be happening. In addition to needing the roof replaced we also had some damage to rafters and decking to replace. After the job was complete, Luis did a thorough inspection of the work and made sure I was happy with everything. The crew did an amazing job and I couldn't be happier with the work. The office staff was also great to work with! I got to meet them when I went down to pay the invoice. A 5 star experience from start to finish. Thank you LCT!"

"They talk the talk but when push comes to shove they are awful. I had them do replacement windows. The windows that are visible from my driveway and sidewalk are excellent. The ones that are more hidden they didn't bother to wrap or caulk correctly. Called the office and they said that if they "fixed the issues" it would be more damage. Never have I been more disappointed by crap customer service."

"Very disappointed. We asked for triple pane windows, and someone on their end ordered double pane. Luckily we noticed day of installation, and they had to re-order the proper ones we signed for. Finally the group of installers who came did a horrible job. Trash, insulation, and broken glass on our front lawn. Horribly cut wood trim that we had to redo ourselves. Poor sealing that we need to redo. Our hopper window was misaligned and couldn't close. The hinge arm on our casement window has detached from the channel. Communication is spotty from them, and sometimes we don't get an answer by call or text until we message repeatedly. It took over a year to have our project done from contract signing to end, and there are still issues cropping up. Out of the dozen of contractors we've hired the past year and a half, they have been the most disappointing and for what we paid, the quality of work was truly disappointing."

"No comment"

"You won't hear anything but a rave review from me. Ten did our complicated 3rd floor duplex roof --part flat roof, part mansard, plus a lower flat roof. For reasons I won't bore you with, his crew had to work hand in glove with two other contractors simultaneously (an insulation guy and a deck builder). A lot of roofers would hate that, coz if they don't agree on times, the job drags on. Ten and his crew worked very well with the other guys. The job was done excellently. I priced a lot of roofers and questioned him carefully on materials etc. He was very collaborative. I'd had prior experience with a roofer, and it was a disaster. (It was my first experience with a big contracting job as a homeowner. I've learned my lesson.) The very reason I hired Ten only 10 years after the prior job was because the prior job was lousy and the contractor a dishonest take-the-money-and-run guy. And don't get me started on the mess. They didn't do the seams or anything at ALL right --which is why I was gathering roofing nails off my driveway for years. NOT so with Ten's crew. They cleaned everything up. It's not just that Ten is responsive, fair thorough. He keeps a happy crew. I like that, both because a happy crew does better work, but also as a human, I like seeing guys working their butts off in the hot sun treated like equals. In the years since, a problem arose around a skylight. Ten showed up fast, got up on the roof himself and fixed it. After that job, I recommended him to a few friends. They were all ecstatic about Ten Arya, his crew, their attitude and their work. Good, capable, honorable contractors are precious. Just today, they came by and redid the small roof over my front porch. (I was pinching pennies and didn't get it done with the original job.) Nothing had changed in terms of responsiveness, thoroughness and quality of work. This is an A+++++ review. (One last thought: If he does your roof, you're already spending a chunk of change on your roof. So buying the crew grinders and soda for lunch is money well-spent. They get their energy levels up and they're happy to do the job right for you.)"