Get matched with top natural slate roofing repairers in Fairfax Station, VA

"Pond Roofing company has an efficient streamlined process. Rep Cameron introduced me to the whole process of roof replacement with a reasonable quote. Cameron gave the comfort of trusting him with the process he detailed. Nataly Caballero, the Repair Department's Production Coordinator was excellent pre-production tasks and kept in touch me about scheduling replacement date. the roofers were punctual, hardworking and excellent. The roof shingles were finished in one day, and after couple days, the gutters were installed. The crew took great care of cleaning the site grounds thoroughly. The Project Manager came and made sure to review the site without any debris. Last but not the least. a member of the Pond team came after two weeks of installation to scan for any nails that may be there. Thank you amazing Pond Team!"

"I am super pleased with the service Tony provided. From beginning to end he was professional and polite. My new roof is wonderful , and so are my new gutters, downspouts and gutter guards I had him do. The price was reasonable and work was done on schedule as promised. I highly recommend using Burns Contracting for your next project."

"They were very responsive to my phone call, promptly went out to look at the roof and gave me a reasonable price. Some roofers would not return my call, others said it would take a month to get to the work. Andre at Springfield was flexible with me and responded to my texts and calls incredibly promptly. He acted like he wanted and valued my business. I would definitely use them to replace the entire set of roof shingles in a couple years."

"I had the roof and gutter helmets on my residence replaced by Presidential Exteriors and I was pleased not only with the quality of the work, but I was impressed by the end to end customer service from everyone I encountered from Presidential Exteriors - enough so that I wrote a complimentary email to the management. There were many customer touchpoints during the brief project: sales, insurance coordinator, material delivery, installation, project management and back office support. Everyone was courteous, professional, competent, efficient and responsive. It was clearly evident, across the board, that the entire team was dedicated, hard working and customer focused.. The project took two days for the roof, and a few hours on day three for the gutter helmets. Back office coordination and follow up was excellent and the project was on schedule and ran smoothly. They left the place spotless. Price was competitive and I am very happy with the results. I had over a half-dozen companies solicit to do the roof repairs. I am glad I selected Presidential Exteriors and would recommend them to my friends."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"The young man that came to see my missing shingles on my roof, was professional, informed, and polite. The only issue was that the company does NOT conduct repair as I needed. The company only replaces the entire roof. I am glad he came and advised about replacing the roof if we decide to do that and decide that we can afford it. Right now I need to repair the missing shingles. and he/ his company can not help me."

"The JWHI technicians did a great job with my list of repairs. They were professional and communicated well. Would absolutely hire again."

"Tom came out to survey the project (wind damage to aluminum trim) and provided color samples that he could match. He quickly emailed a reasonable estimate, which we signed and returned and he was able to come out at the end of that same week to fix the damage. While here, for a very reasonable additional fee, Tom removed an old satellite TV dish and sealed the related roof penetrations. I would hire G&G again."

"I ve used Gutter Ethics for everything from gutter cleaning to roof repair and even roof replacement on a few different properties. Always very professional and courteous."

Esteam Roofer is a reliable provider of Fairfax roofing expertise, offering high-quality roof replacement services designed for specific homeowner needs. For issues ranging from aging shingles to weather damage, or desired upgrades, the experienced roofers in VA are ready to assist.\n\nThe foundation of Esteam Roofer rests on a commitment to exceptional roofing solutions. The company's journey began with a focus on providing durable and long-lasting roofs for homeowners in Fairfax and across VA.\n\nThroughout the years, our experienced roofers have successfully served many clients, safeguarding homes and enhancing their visual appeal through expert roofing services.\n\n\n\n\n